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FileBound Reviews and Ratings

Rating: 2 out of 10
Score
2 out of 10

Community insights

TrustRadius Insights for FileBound are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Quick document review: Users have found the ability to quickly review documents for auditing purposes to be a valuable feature of FileBound. This eliminates the need to sift through paper files, improving efficiency. Some users have mentioned that this feature has saved them significant time and made their workflow more streamlined.

Graphical workflow design: The graphical approach to designing workflow automation was appreciated by users. It made it easier to visualize and understand the workflow process. Several reviewers have specifically mentioned how this visual representation helped them identify bottlenecks or inefficiencies in their processes, leading to improvements.

Versatile platform: Users liked that FileBound is a versatile platform that can be applied to various workflows within a business. This flexibility makes it a valuable tool for different departments and processes. Many users have highlighted how they were able to adapt FileBound for use in areas such as HR, finance, and customer service, showcasing its versatility and wide-ranging capabilities.

Reviews

1 Review

Filebound - Good for the old, not for the go forward.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

It was being used across the organization, but is now primarily being used within one department. Initially we used to to start a digital library of all all archived paper documents the organization had in storage. We would scan the documents and file them in Filebound. This helped our organization limit the need for off-site storage & filing cabinets and allowed a quicker method to find needed documents digitally.

It is currently being used for only specific type of documents, more of a digital filing cabinet.

Pros

  • Filebound is easily to upload documents onto and file into the proper location. You can easily find a file on your computer and have it uploaded within seconds
  • Filebound gives you customization so you can create your own folders, criteria needed to file and search for uploaded documents. You have options of file types, names, certain fields of information to display when searching for files.
  • Filebound allows you to download and print your saved documents quickly for future access. There is no limit to how you can use your scanned documents

Cons

  • Searching for Documents. Filebound does not allow you to look in differing file types for a specific document. You have to search each file type individually. And we have found that spaces or symbols are needed in front of the entered search information in order for Filebound to do a more broad search.
  • You cannot move uploaded around, if you have more than one scan in a file. Once they are uploaded into a location, you cannot move it, you can only delete it and re-scan it into the proper file.
  • If it was possible to simply drag and drop a file into Filebound to start the upload process, that would save time.

Likelihood to Recommend

Filebound is great for documents that have been archived or not needed on a day to day basis. It serves it purpose as a storage/filing system to digitize any previous "hard copy" filing system. But for the day to day accessibility, I find other programs to be more responsive and quicker to use. Also, In order to use or edit any document uploaded to Filebound, you currently have to re-download the document onto your computer to edit. If the editing capabilities were streamlined for quicker response that would also be a plus.