Fleet Enable

Fleet Enable is a comprehensive end-to-end solution designed to optimize last-mile delivery operations for businesses. According to the vendor, it offers a range of features to streamline dispatch, routing, tracking, and communication processes. It caters to a wide range of companies, including freight forwarders, third-party logistics providers (3PLs), air cargo carriers, automotive logistics businesses, healthcare logistics providers, field service and technician companies, and moving companies.

Key Features

Shipper-Specific Customization: According to the vendor, Fleet Enable allows freight forwarders and 3PLs to customize parameters such as fuel surcharges, rates, levels of service, delivery exception management, notifications, proof of delivery standards, and invoicing based on the specific requirements of each shipper.

Exception Management: The vendor states that Fleet Enable provides tools for efficient exception management, enabling carriers to quickly respond to unexpected changes. It simplifies dispatch and driver communication, and real-time tracking capabilities help identify and address potential issues proactively.

Touchless Feedback: Fleet Enable includes automated satisfaction surveys, according to the vendor, to gather feedback from customers and identify areas for improvement. Surveys can be customized and deployed separately for each shipper's account.

Order Management: Fleet Enable offers a centralized platform, according to the vendor, for managing customer and order information. It enables efficient appointment scheduling and better overall pipeline planning by seamlessly sharing customer and service order details.

Real-Time Tracking for Customers and Clients: Fleet Enable provides real-time updates, according to the vendor, to customers and clients, allowing them to track the location and status of their deliveries. This feature helps manage customer expectations and provides convenient visibility for recipients.

Live Driver Updates: According to the vendor, Fleet Enable enables real-time updates from drivers, allowing carriers to track their fleet and monitor progress. It supports geo-fencing and check call standards enforcement, providing valuable data for partners.

Proof of Delivery: Fleet Enable's mobile app allows drivers to capture proof of delivery through signatures or photos, according to the vendor. This feature ensures that shippers have the necessary documentation for each successful delivery. It also allows for the configuration and utilization of shipper-specific delivery protocols and invoicing rules.

Scalable Integration: The vendor claims that Fleet Enable offers extensive integration capabilities, facilitating collaboration and data sharing between different systems for businesses of any size.

Workforce Management: According to the vendor, Fleet Enable's workforce management feature enables real-time tracking of delivery teams, including installation or service staff, in addition to drivers. It optimizes routing, manages time-sensitive processes, and provides real-time exception monitoring.

Billing, Invoicing & Driver Settlement: Fleet Enable automates and optimizes the payment process, according to the vendor. It facilitates faster invoice creation, calculation of accessorials, and settlement with drivers, streamlining financial operations and reducing payment cycle times.