FlexCMP

FlexCMP is a digital experience management platform offered by Deda Digital. According to the vendor, it is designed to help businesses effectively manage the user experience across various touchpoints. With its wide range of tools and features, FlexCMP is said to be suitable for businesses of all sizes, from small startups to large enterprises. Professionals in marketing, e-commerce, CRM, web development, and the retail industry can benefit from this platform to deliver personalized and seamless experiences to their customers, driving engagement and satisfaction.

Key Features

Customizable Website and Portal Development: FlexCMP allows businesses to develop and customize websites and portals according to their specific needs and branding requirements. Users can create and manage web pages, add content, and customize the layout and design using a user-friendly interface.

E-commerce Development and Management: FlexCMP enables businesses to develop and manage e-commerce websites, providing a seamless online shopping experience for customers. Users can create product catalogs, manage inventory, set up payment gateways, and handle order processing and fulfillment.

Mobile App Development: FlexCMP allows businesses to develop and manage mobile applications for iOS and Android platforms. Users can create native or hybrid apps, customize the app layout and design, and integrate with existing systems.

Digital Marketing Solutions: FlexCMP offers a range of digital marketing solutions to help businesses drive customer engagement and increase brand visibility. Users can manage social media marketing campaigns, track marketing performance, and analyze customer behavior through web analytics.

Marketing Automation: FlexCMP provides marketing automation features to streamline and automate marketing processes. Users can create automated workflows, such as lead nurturing, email drip campaigns, and personalized content delivery.

Customer Relationship Management (CRM) Integration: FlexCMP integrates with popular CRM systems like SAP Customer Experience and Salesforce, allowing businesses to enhance customer relationship management. Users can synchronize customer data, track customer interactions across multiple touchpoints, and provide personalized experiences based on customer profiles.

Customer Experience (CX) Strategy and Design: FlexCMP helps businesses develop and implement customer experience strategies to improve customer satisfaction and loyalty. Users can map customer journeys, identify touchpoints, and optimize interactions at each stage of the customer lifecycle.

Web Application Development: FlexCMP allows businesses to develop and manage web applications tailored to their specific needs. Users can create interactive and dynamic web applications using a variety of programming languages and frameworks.

SAP Customer Experience Integration: FlexCMP integrates with SAP Customer Experience, enabling businesses to manage the end-to-end customer experience. Users can leverage the capabilities of SAP Customer Experience, such as customer data management, sales automation, and service ticketing.

Salesforce Integration: FlexCMP integrates with Salesforce, empowering businesses to take control of their customer relationships. Users can leverage Salesforce's CRM functionalities, including lead management, opportunity tracking, and customer support.