FlightBridge

FlightBridge is a trip logistics and travel management platform built for private and business aviation. Aircraft operators use it to book and manage crew travel and ground services for each flight leg: hotels, rental cars, commercial airline tickets, FBO services, catering and ground transportation. FBOs and ground handlers use it to receive and manage reservations and service requests from operators. FlightBridge is part of CAMP Systems, an aviation technology group, and the company says more than 40,000 private aviation professionals use the platform.

Who It's For

• Charter and aircraft management companies
• Corporate flight departments
• FBOs, ground handlers and service centers
• Aircraft brokers, cargo operators and independent or private pilots
• Roles such as schedulers, dispatchers, travel coordinators, crew members, and finance or accounting staff

Key Features for Aircraft Operators

• Discounted hotels: Access to FBO-negotiated rates and FlightBridge-exclusive crew rates, many of which allow same-day cancellation. FlightBridge reports hotel savings of 30% or more compared to standard rates.
• Rental cars with FBO delivery: Cars can be delivered directly to the FBO. Users can apply FBO rates, association rates or their own corporate rates, and keep their rental company loyalty benefits.
• Commercial air: Airline ticket booking, plus tracking of unused ticket credits so they can be applied to new bookings.
• FBO communication: Digital arrival notices and advance requests for fuel, catering and other services, replacing phone calls and emails.
• Smart Alerts: Notifications when a trip changes, so hotels, cars and services can be cancelled or rebooked.
• Virtual cards with direct bill (paid plans): Single-use virtual cards for hotel stays, so crew don't need a card at check-in, with consolidated monthly invoicing to simplify reconciliation and cut down on expense reports.
• Mobile app: Available on iOS and Android phones and tablets.

Key Features for FBOs and Handlers

• Concierge Suite: A customer service hub that combines reservation history, internal notes, tail details, preferences and watchlists into a lightweight CRM, so staff on any shift can see past service and recognize repeat customers.
• Rental Car Manager: Tracking and management of rental cars delivered to the FBO.
• Hotels at Your Rates: FBOs can load their negotiated hotel rates for their customers to book.
• Reservation Widget: Lets customers submit reservations from the FBO's own website.
• FlightBridge TV: A shared display of arrivals, departures and scheduled services to keep front-desk and line teams coordinated.

Integrations

FlightBridge integrates with more than 50 aviation systems, including flight scheduling systems, FBO management systems and flight tracking tools. Two-way scheduling system integration keeps hotel, car and service bookings in sync with schedule changes and removes duplicate data entry. General corporate travel tools usually don't offer this.

Plans and Pricing

• Essential: Free for operators. Includes hotel, rental car, airline and FBO service booking, loyalty points on bookings, and the mobile app.
• Premium: Adds scheduling system integration, virtual cards with direct bill, custom views and checklists, automated flight following emails, automatic trip sharing with the home FBO, and custom reports.
• Professional: Adds loading of the customer's own negotiated hotel rates, custom triggers, custom leg summary notes, support for custom security audits and agreements, and dedicated support for complex requirements.

Premium and Professional pricing depends on the scheduling system, booking volume and fleet size, and may be waived. Associations including AOPA, CAA and COPA offer members discounted or free access. All paid plans include unlimited users, US-based support and a dedicated account manager. Free trials of the paid plans are available.

Differentiators

• Built specifically for private aviation workflows. Bookings are organized around the trip and leg, not the individual traveler.
• Operators and FBOs work on the same platform, which enables digital requests and confirmations between them.
• Crew-specific rate inventory, including FBO rates and FlightBridge-exclusive rates.

Customer Examples

Customers named by FlightBridge include Airshare, Prime Jet, Clay Lacy, Solairus Aviation, Wheels Up, Signature Aviation, Atlantic Aviation, Sheltair and Million Air. A flight dispatcher at Carrier Corporation said schedulers who used to spend all day on the phone with hotels and rental car companies get much of that time back with FlightBridge. Airshare credits the platform with helping it manage and control crew expenses by putting all trip-related bookings in one place.