Name: Fobi.io
Author: Fobi.io

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Audit

Board Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Data Pipeline

Desktop Management

Desktop Outsourcing

Extended Detection and Response (XDR)

Fraud Detection

Hosted Virtual Desktop

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Relational Database Management Systems

Smart Contracts

Tape Storage

Vulnerability Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Contest Management

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Multichannel Retail

Presales

Sales

Certificate Lifecycle Management

Database Security

GDPR Compliance

Security

Construction Accounting

Hotel Management

Loan Servicing

Vertical-Specific

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LiveChat

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Fobi.io is a platform offered by Fobi.io that aims to enable users to convert their Google forms into conversational chatbots. According to the vendor, this solution can enhance customer engagement and streamline the form-filling process on websites. The product is intended for businesses of all sizes, from small startups to large enterprises. It is utilized by marketing professionals, sales teams, customer service representatives, e-commerce businesses, and event organizers.

## Key Features

**Easy Conversion Process**: According to the vendor, Fobi.io simplifies the conversion of Google forms into conversational chatbots with a user-friendly process that requires only three simple steps. No coding or technical skills are necessary, allowing businesses to create interactive chatbot experiences effortlessly.

**Customization Options**: Fobi.io offers users a range of customization options to personalize the appearance and behavior of chatbots. According to the vendor, users can select up to two colors to match their website's branding, ensuring a cohesive visual identity across their site and chatbot.

**Integration with Google Spreadsheets**: Fobi.io seamlessly integrates with Google Spreadsheets, enabling users to connect their Google forms to spreadsheets. According to the vendor, this integration unlocks numerous possibilities, such as automating tasks like sending thank-you emails or scheduling meetings using the data collected from chatbot interactions.

**Wide Range of Use Cases**: Fobi.io is a versatile tool that can be used for various purposes, including contact forms, lead generation forms, surveys, polls, invitations, job application forms, and providing help and guidance. According to the vendor, it caters to the needs of different industries and professions, streamlining form-filling processes and gathering valuable information.

**Improved User Experience**: By transforming traditional forms into conversational chatbots, Fobi.io aims to enhance the user experience by making the form-filling process more interactive and engaging. According to the vendor, users can have a conversation-like experience while providing the required information, potentially leading to higher completion rates and improved customer satisfaction.

**Real-time Customer Engagement**: Fobi.io enables businesses to engage with their customers in real-time through chatbot interactions. According to the vendor, this feature allows for immediate responses to inquiries, providing a seamless and efficient customer support experience.

**Analytics and Insights**: Fobi.io provides users with analytics and insights into chatbot interactions, allowing businesses to gain a deeper understanding of their customers' preferences and behaviors. According to the vendor, this data can be used to optimize marketing strategies, improve customer service, and drive business growth.

**Multi-language Support**: Fobi.io supports multiple languages, enabling businesses to cater to a global audience. According to the vendor, users can create chatbots in different languages, ensuring effective communication with customers from various regions.

**Seamless Website Integration**: Fobi.io seamlessly integrates with websites, allowing businesses to embed chatbots directly into their web pages. According to the vendor, this integration ensures a smooth and cohesive user experience, without the need for users to leave the website to interact with the chatbot.

**Mobile-Friendly Design**: Fobi.io is designed to be mobile-friendly, providing a seamless experience for users accessing chatbots on smartphones and tablets. According to the vendor, this feature enables businesses to engage with their customers across different devices and platforms.

Starter

Team

Busniess

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Genesys Cloud CX 1 - Voice

Genesys Cloud CX 2 - Digital

Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Genesys Cloud CX

Fobi.io

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Fobi.io

Overview

What is Fobi.io?