What is DepotService360?
DepotService360 is a service management solution designed for businesses that handle product returns, repairs, calibration, warranty work, and billable service jobs.
The product helps service teams manage the full depot service process, starting from customer contact and RMA creation through unit receiving, work order creation, technician assignment, inspection, quoting, repair or calibration, quality check, shipping, billing, and reporting.
Every step is handled by the service team, giving staff a clear place to record customer details, product information, repair notes, parts used, labor charges, approvals, and service status updates.
DepotService360 also connects service activity with ERP data so teams can work with accurate customer records, product details, inventory information, pricing, invoices, and credit memo transactions.
The platform gives service departments better visibility into open RMAs, work orders, quotes, repairs, technician activity, warranty recovery, and overall service performance.
For companies managing complex depot repair or calibration workflows, DepotService360 helps create a more organized, consistent, and traceable service process from intake to final shipment.