Name: Forter
Rating: 8 (3 reviews)
Author: Forter

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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### Fraud Detection and Prevention
Users generally praise Forter for its robust fraud detection and prevention capabilities. Reviewers consistently highlight Forter's effectiveness in identifying and blocking suspicious and fraudulent orders, ultimately reducing chargeback rates significantly. The platform's ability to catch fraud early and automate the decision-making process has been a game-changer for many businesses, saving them substantial amounts of money and resources. Additionally, users appreciate Forter's chargeback protection and its role in providing instant coverage, giving them peace of mind in handling fraudulent transactions.

### Transaction Monitoring
Reviewers consistently praise Forter's transaction monitoring capabilities. Users highlight that the system aids in identifying fraudulent attempts swiftly and accurately, enabling prompt decisions on processing transactions. The platform's ability to minimize manual intervention in detecting and processing fraudulent transactions is also commended. Additionally, users appreciate the ease of onboarding and training data for transaction fraud, emphasizing the efficiency and effectiveness of Forter's chargeback protection. Despite occasional instances of legitimate transactions being flagged, overall sentiment towards Forter's transaction monitoring remains positive, with users acknowledging its significant role in reducing fraud and enhancing decision-making processes.

### Chargeback Management
Reviewers unanimously praise Forter's chargeback management capabilities. Users consistently highlight the significant reduction in fraudulent chargebacks since implementing Forter, leading to cost savings and streamlined processes. The customizable rules for fraud prevention tailored to specific business needs have been particularly beneficial, allowing online retailers to focus on relevant fraud types. Additionally, the chargeback guarantee provided by Forter offers financial protection against fraudulent transactions that slip through detection, instilling confidence and peace of mind in online retailers.

### Real-Time Fraud Analysis
Users consistently praise Forter for its real-time fraud prevention capabilities. They highlight the accuracy and efficiency of Forter's real-time analysis in detecting and preventing fraudulent transactions as they occur. The ability to provide instant approvals for legitimate transactions is also a key feature that users appreciate, as it enhances the overall customer experience. Additionally, users value Forter's ability to pinpoint patterns of potential fraudsters in real time, further solidifying their trust in the platform's fraud analysis capabilities.

### Decision Automation
Users consistently praise Forter's automated decision-making capabilities. They appreciate the speed and accuracy with which decisions are made, allowing for quick identification of fraud orders. While some users have noted occasional issues slipping through the cracks, overall, Forter's decision automation is seen as a valuable asset in streamlining processes and reducing manual review times. The real-time responses and chargeback guarantee model further enhance the effectiveness of Forter's decision automation system.

### API Integration and Documentation
Opinions vary on Forter's API integration and documentation capabilities. While some users praise the clear and user-friendly API documentation, along with the helpful debugging tools provided, others have encountered occasional issues where certain transactions were blocked or slipped through unnoticed. The support team is consistently highlighted as a strong point, aiding in the ease of use and reduced manual dependency. However, there are suggestions for further automation in certain areas, such as the PayPal API integration. In conclusion, user feedback indicates a mix of positive experiences with room for improvement in enhancing the automation and efficiency of the API integration and documentation processes.

### Machine Learning and Pattern Detection
Users consistently praise Forter's machine learning algorithms and pattern detection capabilities for their ability to pinpoint potential fraud patterns and connections. The software's real-time data analysis and self-sustainability without extensive manual intervention are highlighted as key strengths. However, there are mixed opinions regarding the level of customization and the potential limitations in addressing unique fraud patterns in specialized markets. Despite some concerns, the general sentiment leans towards acknowledging Forter's machine learning and pattern detection functionalities as valuable assets in fraud prevention.

### Technical Support and Customer Service
Users consistently praise Forter for its exceptional technical support and customer service capabilities. The support team is highlighted for being responsive, knowledgeable, and helpful in resolving issues promptly. Customers appreciate the user-friendly API documentation and the ease of implementation, which is further complemented by the clear and helpful guidance provided by the technical and support teams. However, some users have noted challenges with time zone differences for tech support and limitations in browser compatibility, such as the lack of support on Safari. Despite these minor drawbacks, the overall sentiment leans heavily towards positive experiences with Forter's technical support and customer service.

Users have provided several recommendations for Forter based on their experiences with the tool. 

One common recommendation is to implement Forter sooner. Users regret waiting too long to implement Forter in their e-commerce platforms, as it resulted in financial losses and wasted labor. They advise others to start using Forter as early as possible to mitigate fraud and avoid these negative consequences.

Another recommendation is the appreciation for Forter's robust system and support team. Users find that Forter's system is faster and more accurate compared to other similar services they have used in the past. Additionally, they mention that the support team provided by Forter is great in terms of assistance and guidance.

Lastly, some users express a desire for improvement in the mobile interface of Forter, specifically on Safari. They mention that the mobile experience could be better and hope for improvements to enhance usability and compatibility on different browsers.

Overall, users recommend implementing Forter early to prevent fraudulent activities, appreciate its robust system, accuracy, and prompt support team, but also express a desire for improvement in the mobile interface experience.

Forter is a security platform for online merchants that allows them to check each transaction for fraud.

Forter

Fraud Detection Software, and Risk Management Software, are systems designed to detect and prevent fraud in real time and secure web, mobile, and phone transactions. These platforms are tailored to the needs of financial institutions and also retail organizations who sell online, and may vary in scope along the needs of their intended users.

Forter Product Demo by Simplifilm

Introducing Forter Trusted Conversions | Forter Product Demo

Intro to Forter Reports & Insights | Forter Portal Demo

Preventing Account Takeover at Sign-In | Forter Product Demo

Forter provides a very detailed look at each transaction. In this video, see exactly what information is made available on every transaction, and every decision.

Forter is the Trust Platform for digital commerce. We make accurate, instant assessments of trustworthiness across every step of the buying journey. Our ability to isolate fraud and protect consumers is why Nordstrom, Instacart, Adobe, Priceline and leaders across industries have trusted us to process more than $500 billion in transactions. Our deep understanding of identity and use of automation helps businesses prevent fraud, maximize revenue and deliver superior experiences for their consumers. 

Learn more at www.forter.com
Follow us on Twitter: www.twitter.com/forterglobal
Follow us on Facebook: www.facebook.com/globalforter
Follow us on Instagram: www.instagram.com/forter_global

Transaction Details and Decisioning | Forter Product Demo

Forter's Portal provides a detailed look into every decision that's made. In this video, learn how to add feedback about those decisions.

Forter is the Trust Platform for digital commerce. We make accurate, instant assessments of trustworthiness across every step of the buying journey. Our ability to isolate fraud and protect consumers is why Nordstrom, Instacart, Adobe, Priceline and leaders across industries have trusted us to process more than $500 billion in transactions. Our deep understanding of identity and use of automation helps businesses prevent fraud, maximize revenue and deliver superior experiences for their consumers. 

Learn more at www.forter.com
Follow us on Twitter: www.twitter.com/forterglobal
Follow us on Facebook: www.facebook.com/globalforter
Follow us on Instagram: www.instagram.com/forter_global

Adding Feedback | Forter Product Demo

Forter's Transaction Dashboard | Forter Product Demo

Preventing Fraudsters from Changing a User's Profile | Forter Product Demo

Preventing Bots & Fraudsters from Making an Account | Forter Product Demo

Forter Data Studio | Forter Product Demo

Preventing Promo Abuse | Forter Product Demo

demo rock paper scissors team forter 2

Likelihood to Recommend

Fraud Detection Software Features

Features related to products that help users with fraud detection.

Anomaly Detection

The software uses advanced algorithms to identify patterns of behavior that deviate significantly from the norm, enabling detection of fraudulent activities.

Timely Monitoring

The system constantly monitors transactions and activities as they occur, providing immediate alerts for any suspicious or potentially fraudulent behavior.

ID Verification

The software incorporates robust identity verification mechanisms such as KYC (Know Your Customer) processes and multi-factor authentication to ensure the legitimacy of users.

Data Analysis and Pattern Recognition

Utilizing machine learning techniques, the software analyzes large volumes of data to identify patterns and correlations that may indicate fraud.

Rule-based Alerts

The system can be configured to generate alerts and notifications based on predefined rules that indicate suspicious or fraudulent behavior.

Investigation Tools

The software provides tools and workflows to manage and investigate potential fraud cases, allowing users to document findings, collaborate, and initiate appropriate actions.

External Data Integration

The system can connect with external databases, APIs, and third-party services to gather additional information and enrich the fraud detection process.

Compliance and Regulatory Support

The software incorporates features to help organizations meet compliance requirements and adhere to regulatory frameworks in the context of fraud prevention and detection.

User Interface

The software provides an intuitive and easy-to-use interface with interactive dashboards, allowing users to quickly navigate, access relevant information, and take necessary actions.

Signifyd Commerce Protection Platform

Global VP Digital & eCommerce

Forter 2022-04-30 00:00:09

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Excellent service

Home

Fraud Detection Software

We needed to replace manual fraud with a higher acceptance and automated technology. Forter filled this need and we have since implemented it both on Salesforce commerce and on Shopify. The tool is easy to use and administer and moderate to implement. Definitely results in more orders accepted than manual fraud could.

Automated fraud
Chargebacks fully covered
Excellent service

Implementation on Shopify is a private app
Billing is high
Variable due to how contracts are structured

Automatic fraud detection
Insured chargebacks
Easy administrative tasks

Increased order acceptance %
Less overhead
No more chargeback concerns

Forter

Overview

What is Forter?