What is fcase by Fraud.com?
Financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication. For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages point systems, such as anti-fraud.
fcase offers a method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness.
fcase includes:
- Journey-time orchestration
- OmniChannel Case Management
- Threat-centric cases
- Centralised reporting
fcase offers a method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness.
fcase includes:
- Journey-time orchestration
- OmniChannel Case Management
- Threat-centric cases
- Centralised reporting
Categories & Use Cases
Screenshots
Fraud Investigation Features
Technical Details
| Deployment Types | On-Premise |
|---|---|
| Operating Systems | Linux, Docker |
| Mobile Application | No |
| Supported Countries | Europe, Middle East, Africa, Americas, Far East and Australia |
| Supported Languages | English, Spanish, Turkish |
FAQs
What is fcase by Fraud.com?
Fraud.com offers fcase fraud detection and prevention platform, enabling a centralised response to threats via a fraud orchestration mission control. fcase provides a method of connecting fraud tools and related systems, closing the gaps between anti-fraud, cyber, and customer service. It is presented as a combined central fraud layer that streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness.
What are fcase by Fraud.com's top competitors?
FICO Falcon Fraud Manager, AppGate Total Fraud Protection, and Experian CrossCore are common alternatives for fcase by Fraud.com.