Name: FreeSWITCH
Rating: 6.1 (3 reviews)
Author: FreeSWITCH

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Beta Testing

PHP Frameworks

Development

Learning Management

Education

Business Intelligence (BI)

Collaboration

Document Generation

Enterprise Content Management

Intellectual Property (IP) Management

Enterprise

Accounting

CTRM

Financial Close

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Wellness

Employee Engagement

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Technical Skills Assessment

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

API Design

Archiving

Cloud Storage

Composable Infrastructure

Email Encryption

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Non-Relational Databases

Security Validation

Sensitive Data Discovery

Service Virtualization

Software Asset Management

Unified Communications Monitoring

Vendor Risk Management

Virtual Data Room

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Email Marketing

Influencer Marketing

Marketing Automation

Public Relations (PR)

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Training

Sales

API Security

Cloud Computing Security

File Integrity Monitoring

Intrusion Detection

Microsegmentation

Security

Card Management

Geographic Information

Legal Case Management

Medical Office EMR & EHR

Medical Scheduling

Vertical-Specific

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NetFortris (discontinued)

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NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.

Hybrid Premise Purchase

Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

US Outbound

Fuze Meetings

FreeSWITCH

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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FreeSWITCH

Overview

What is FreeSWITCH?