Name: Freezerworks
Author: Dataworks Development (Freezerworks)

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Version Control

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

Crypto Tax

Spend Management

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

International Payroll

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

API Management

Asset Tokenization

Cloud Storage

Component Content Management

Fraud Detection

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Load Testing

Managed Public Cloud Infrastructure

Migration

Network Performance Monitoring

Penetration Testing

Privileged Access Management

Relational Database Management Systems

Remote Monitoring and Management

Secure Email Gateway

Software Components

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Data Cleansing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

Revenue Operations

Sales Forecasting

Sales Pipeline

Sales

Car Rental

Church Management

Commercial Drone

Construction Accounting

Geographic Information

Insurance Agency Management

Physical Therapy

Retail Execution

Vertical-Specific

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### Sample Management
Opinions on Freezerworks's sample management capabilities are diverse among users. While some praise its ability to efficiently track and organize samples, others express frustration with glitches and errors encountered over extended periods of use. The software's features for defining metadata and maintaining the value of specimens are appreciated by some, while others find the system to be slow and cumbersome to navigate. Despite mixed feedback, Freezerworks remains a popular choice for many research institutions seeking to streamline their sample management processes.

### Specimen Tracking
Users generally believe that Freezerworks excels in specimen tracking capabilities. Reviewers have highlighted the system's ability to streamline sample tracking, enhance inventory control, and provide a searchable audit trail for GLP compliance. While some users have encountered glitches and errors over time, the overall consensus leans towards Freezerworks being a reliable tool for managing and tracking specimens effectively. The software's features, such as visual representation of cryotubes, barcode labeling, and tracking of sample origin and study details, have been commended for simplifying the process of specimen management.

### Inventory Control
Users consistently highlight Freezerworks's inventory control as a key strength, emphasizing its role in maintaining a well-organized system for sample storage and retrieval. The software's ability to streamline inventory management processes and facilitate collaboration among research teams is frequently commended by users. Additionally, the feature that allows users to track the location of each sample and easily identify available materials from other labs within the institution is particularly valued.

### Laboratory Operations
The consensus among users is that Freezerworks offers robust laboratory operations capabilities, allowing for efficient sample tracking and management. While some users find the software to be complex and requiring training, the overall sentiment is positive regarding its ability to streamline laboratory processes and enhance research productivity. Users appreciate the system's audit trail functionality and its support in building customized workflows to meet specific laboratory needs.

### Clinical Data Management
Users consistently highlight Freezerworks as a reliable solution for managing clinical data and patient information effectively. The software's ability to streamline processes, track samples, and maintain accurate clinical annotations has garnered positive feedback from users. Additionally, the feature that allows for the printing of high-quality barcode labels and tracking productivity of laboratory reports has been well-received. Users appreciate the ease of accessing and identifying individual samples within the software, which simplifies data retrieval and ensures efficient record-keeping. The audit trail functionality adds an extra layer of security and accountability, particularly valuable for grant purposes and collaborative research efforts.

### Database Management
While some users find Freezerworks's database management functionality user-friendly and straightforward, others have encountered significant glitches and errors, leading to data loss and operational challenges. The software's customization options, while beneficial, can also result in configuration errors that impact the database's effectiveness. Additionally, compatibility issues with certain operating systems have been reported, highlighting areas for improvement in Freezerworks's database management capabilities.

Users commonly recommend the following for Freezerworks:

1. Ensure compatibility with existing operating systems: Users emphasize the importance of compatibility, suggesting that Freezerworks should be able to seamlessly integrate with their current operating systems for smooth functionality.

2. Upgrade to the summit edition: If affordable, users recommend opting for the summit edition of Freezerworks. This version offers more customization options, allowing users to tailor the software to better suit their specific needs.

3. Try the software before making a decision: Despite not being the most modern option available, users suggest giving Freezerworks a try to see if it meets their requirements. By testing the software firsthand, users can assess its capabilities and determine if it is suitable for their needs.

Overall, users find that Freezerworks is effective for managing various tasks such as storing freezer location data and managing patient/clinical samples. They also highlight the importance of technical support for additional data storage needs. Additionally, getting everyone in the lab on board with using Freezerworks contributes to efficient sample tracking.

FreezerWorks solves several key business problems for users who need to manage their biorepository inventory. One of the biggest benefits is that it enables users to easily organize all of their freezers and quickly find what they are looking for, cutting down on the time and effort required to locate samples. According to many satisfied users, creating pull lists with specific criteria is one of the best uses of FreezerWorks and helps save a lot of time looking for samples. Additionally, the software makes labeling very easy, further saving users time and effort.

Another significant advantage of FreezerWorks is its ability to keep track of high volumes of patient samples and organize their data, making it easy to access and find in the freezer at any time. It serves as a database, label printer, and billing module all in one, streamlining various processes for users. Many customers have noted that the software has replaced previous inventory management systems that were much more expensive and difficult to maintain, providing a cost-effective solution without sacrificing functionality. Although some users have said that the software can be slow at times, it still provides a reliable way to establish and keep track of frozen lab specimens and retrieve them when necessary.

Easy-to-use Platform: Reviewers find Freezerworks to be an easy-to-navigate LIMS platform that is aesthetically designed, resulting in a great user experience. Some users also appreciate the software's flexibility and customization features, such as adding testing modules and protocol managers to the Summit edition. Many reviewers have praised Freezerworks for its ease of use.

Efficient Sample Management: Users believe that Freezerworks is a capable sample management system that helps them manage samples inventory, labeling, and billing with ease. Adding samples into the database along with freezer positions is straightforward, and retrieving data is just as simple. Additionally, tasks can be completed manually or using excel sheet imports, which many users find convenient.

Visual Representation of Cryotubes: Several reviewers appreciate Freezerworks' visual representation of cryotubes and their positions in the freezer. This feature allows quick retrieval and storage of specimens, saving time figuring out which rack to get when tubes are stored in liquid nitrogen. This feature has been mentioned by multiple reviewers as being helpful for labs dealing with high volumes of samples.

Slow Performance: Many users have reported that Freezerworks is slow and sluggish, making it difficult to work with. This issue has been a recurring complaint among the reviewers, affecting their productivity and causing frustration.

Glitches and Errors: A significant number of users have encountered multiple glitches and errors while using FreezerWorks. One reviewer mentioned experiencing major data loss after an automatic deletion of over 10,000 sample records following a new patch release. Although the technical support team worked hard to repair the damage, it was still a headache for the user.

Poor User Interface: Several reviewers have complained about the poor user interface design of Freezerworks. They feel it is lacking in intuitiveness and makes it hard to figure out how to accomplish tasks unless someone is already familiar with the system. Consequently, some users had to switch to another program altogether to keep track of their data.

Freezerworks is a laboratory information system (LIS) dedicated to sample management, from Dataworks Development in Mountlake Terrace, Washington.

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Dataworks Development (Freezerworks)

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What is Freezerworks?