Freightos Reviews and Ratings

Freightos has become a go-to platform for small companies looking to import and export merchandise, particularly in the medical industry. Users have praised the product for providing good rate calculations compared to other international shipping pages, which makes it easier for them to obtain competitive pricing on their shipments. Additionally, customers can keep track of all their shipments 24 hours a day and receive updates on the shipment's location and expected arrival time. This feature is extremely helpful for those who ship from China since they can monitor their shipments without hassle.

Another benefit of Freightos is that it helps users get the best pricing they can on freight, making it a positive experience for those who use the service for local shipments within the USA. The product has been instrumental in helping medical centers import prostheses, wheelchairs, and chemical tools that are critical in trauma cases. Freightos has made it easier for these organizations to acquire necessary equipment without having to navigate through logistics problems.

While Freightos has its benefits, there have been some user complaints about its poor customer service. For example, some users report that they may never get refunded for lost equipment as customer service representatives did not follow up with them regarding an investigation. Despite this issue, overall Freightos remains a good option for easy fright services at good rates, especially for small businesses entering the world of international trade or smaller organizations working with critical medical equipment.