Name: Freshreview
Price: 29 USD
Author: Freshreview

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Audit

Board Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Data Pipeline

Desktop Management

Desktop Outsourcing

Extended Detection and Response (XDR)

Fraud Detection

Hosted Virtual Desktop

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Relational Database Management Systems

Smart Contracts

Tape Storage

Vulnerability Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Contest Management

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Multichannel Retail

Presales

Sales

Certificate Lifecycle Management

Database Security

GDPR Compliance

Security

Construction Accounting

Hotel Management

Loan Servicing

Vertical-Specific

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Freshreview is an online review management software designed to assist businesses of various sizes in managing their online reputation, collecting and displaying customer reviews, and monitoring their brand's online presence. According to the vendor, Freshreview offers a range of features that can meet the review management needs of different businesses. It is particularly relevant for industries such as hospitality, legal services, healthcare, home services, and automotive, providing tools to enhance online reputation and customer experience.

## Key Features

**Review Collection**: According to the vendor, Freshreview allows businesses to collect customer reviews from various channels, such as Google, Facebook, and other review sites. It offers customizable email and SMS templates to request reviews from customers, and gentle reminders can be sent to those who have not yet left a review.

**AI-Powered Review Monitoring**: Freshreview enables real-time monitoring and analysis of customer reviews. The vendor claims that AI technology is utilized to identify sentiment and extract insights from reviews. Users can receive notifications for new reviews and track review trends.

**Customizable Review Display Widgets**: Freshreview provides the ability to create dedicated microsites to display customer reviews. The vendor states that review display widgets can be customized to match the brand's look and feel. These widgets can be embedded on websites to showcase positive customer feedback.

**Social Media Post Generator**: Freshreview offers a social media post generator that allows businesses to generate engaging social media posts using customer reviews. The design and layout of these posts can be customized, and review snippets and star ratings can be included. According to the vendor, businesses can schedule and automate social media posts to maintain a consistent presence.

**Unified Dashboard for Review Monitoring**: Freshreview provides a centralized dashboard for businesses to monitor and manage customer reviews. The vendor claims that this dashboard allows users to view reviews from different platforms in one place, analyze review data, and track performance over time.

**Whatsapp Based Integration**: According to the vendor, Freshreview can be integrated with WhatsApp for seamless communication with customers. Businesses can send review requests and reminders through WhatsApp, as well as receive and respond to customer reviews through the platform.

**Ease of Sign up**: Freshreview offers a simple and quick sign-up process. According to the vendor, businesses only need to provide basic information about their operations to get started. They can set up review collection channels and customize templates in a few straightforward steps.

**Mobile App**: Freshreview can be accessed on the go through its mobile app. Users can monitor and respond to reviews from their mobile devices and receive push notifications for new reviews and updates.

**Review Growth**: Freshreview enables personalized and automated review collection campaigns to grow reviews. The vendor claims that businesses can utilize branded drip campaigns for feedback and new reviews, and can request reviews on both first-party and third-party review sites.

**Monitor Reviews**: Freshreview provides a single dashboard for businesses to monitor and respond to reviews across multiple sites. According to the vendor, this feature can help reduce response time by allowing businesses to reach out to satisfied customers via SMS or email. The use of AI-based response templates is also available for quick and personalized review responses.

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Customer ratings and reviews influence purchase decisions. Consumer Ratings & Reviews Software typically helps consumer brands and retail businesses:

- Monitor and respond to ratings and reviews across the Web for the purpose of reputation management
- Collect ratings and reviews from customers to create valuable user-generated content
- Syndicate that content or moderate and display it on their website to improve conversion

Consumer Ratings & Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Consumer Ratings & Reviews Software

Freshreview

Overview

What is Freshreview?