FrontSteps

FrontSteps is a community management software solution designed for homeowner's associations (HOAs), property managers, and residential communities. According to the vendor, it aims to streamline operations, enhance communication, and improve resident satisfaction. The product caters to a wide range of company sizes, from small residential communities to large-scale homeowner associations. It is used by property management companies, homeowner's association managers, community association managers, real estate management companies, and homeowners associations (HOAs).

Key Features

Doorking Sync: According to the vendor, homeowners can sync their Doorking unit with a phone number of their choice, allowing guests to call the homeowner for access to the community.

Pass Types: The vendor says that custom pass types can be created to manage different types of guests and establish rules for each guest type.

Live Monitoring and Reporting: The Live Monitor provides real-time monitoring of guest entry activity, while historical reporting allows for tracking of all guests added to the community and their gate entries, as claimed by the vendor.

Package Tracking: Homeowners receive notifications when they have a package to be picked up, and they can track the package from arrival to delivery, according to the vendor.

Notifications: The vendor states that users can view and customize notification settings for various events, triggering email or text messages to the end-user.

Occupancy and Tenancy: The vendor claims that move-in and move-out details can be set up and viewed to track property occupancy.

Compatible Hardware: The vendor states that FrontSteps integrates with a wide range of hardware options from leading manufacturers.

Payments: According to the vendor, homeowners can conveniently make payments, saving time and money for the management team.

Mobile App: The vendor claims that homeowners can access their community from any location using a co-branded mobile app. They can view work orders, packages, community directory, classifieds, community discussions, vehicle information, send and receive direct messages, view community events, make facility reservations, and access community documents.

Community Portals: According to the vendor, management teams and homeowners can connect through community portals. Homeowners can view and edit resident information, access the community directory and documents, while managers can manage facility reservations, community discussions, bulletins, and newsletters. Homeowners can also view classifieds and access the community calendar.