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GetSwift Reviews and Ratings

Community insights

TrustRadius Insights for GetSwift are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Users of GetSwift report that the software has helped them streamline their delivery processes, resulting in reduced time and effort required to manage deliveries. By simplifying the process of finding drivers and tracking shipments, users report a reduction in costs and faster delivery times, leading to an increase in revenue and customer satisfaction. The app's easy communication with drivers and customers, including sending pickup and dropoff locations and updating shipment statuses, is particularly praised by users.

While the software may not have some key functions such as a barcode scanner and item inventory, users find it to be a useful and easy solution overall. However, some caution against choosing it solely based on price due to stressful user experience. Furthermore, some users see it as a temporary solution for those left without a tracking service, with plans to explore other options in the future that better meet their needs. Overall, GetSwift solves business problems related to managing deliveries effectively and efficiently while improving customer satisfaction with better communication.

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