Global Message Services (GMS)
What is Global Message Services (GMS)?
GMS’ CPaaS solution enables brands to unify multichannel customer communications via a single API and self-service platform. Complementing this is an AI-driven chatbots and CCaaS platform that enables brands to build engaging, two-way, 24/7 communication at any touch point, significantly enhancing the customer experience. As a partner of Mobile Operators, GMS aims to enhance their messaging business and protects revenues by optimising A2P, P2P, and P2A traffic exchange, while preventing SMS and voice fraud.