Name: GoBuddy
Author: Budd Technology

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Service Mesh

Development

Alumni Management

School Management

Education

Board Management

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enhanced 911 (E911)

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Cloud Cost Management

Cloud Storage

Database Performance Monitoring

Email Verification

Fraud Detection

IP Address Management (IPAM)

IT Asset Disposal

Integration Platform as a Service (iPaaS)

License Management

Low-Code Development

Managed IT Service

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Network Simulation

NoSQL Databases

Rack Servers

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Digital Rewards

Email Marketing

Marketing Automation

Online Proofing

Screen and Video Capture

Social Media Management

Survey & Forms Building

Video Editing

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

API Security

File Integrity Monitoring

Security Orchestration, Automation and Response (SOAR)

Security

Animation

Construction Management

Debt Collection

ID Card

Last Mile Delivery

Municipal

Vertical-Specific

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The GoBuddy Online Business Software Suite is a solution designed to meet the needs of solo and small businesses. This software suite offers a range of modules to help businesses establish and manage various online services, such as e-commerce, event hosting, and appointment bookings. It aims to streamline operations and enhance online presence for solo business owners, small business owners, online retailers, event organizers, and service providers.

## Key Features

**Comprehensive Online Business Software Suite**: According to the vendor, the GoBuddy Online Business Software Suite provides a comprehensive software suite for operating online businesses. It enables businesses to sell products, host both offline and online events/seminars, and accept online bookings. With its flexible range of modules, businesses can extend their offerings and streamline their operations.

**Free Plan Availability**: The vendor offers a free plan for businesses to get started with the GoBuddy Online Business Software Suite. This allows businesses to explore the features and benefits of the software without any upfront cost. It provides an opportunity for businesses to test the software before deciding to upgrade to paid plans.

**Online Business Operation Management & Consultancy Solutions**: According to the vendor, GoBuddy offers services to help businesses operate their online business more efficiently. These services include product and service listings management to streamline operations, social media management, digital advertising, and support in funding and grants applications.

**Web Building Solution**: The vendor states that GoBuddy builds professional landing websites using the Wix website builder. It provides self-maintainable websites at an affordable cost, helping businesses effectively represent their brands online.

**Customized Online Business Tech Solutions**: According to the vendor, GoBuddy offers customized and tailor-made solutions to cater to specific business needs. It provides customized layouts and portals for a unique online presence. Additionally, it offers a Point of Sale (POS) system for efficient sales management, a CRM and membership system to manage customer relationships, and a community-building app to foster engagement and collaboration.

**Transparent Pricing**: The vendor claims that GoBuddy ensures transparent pricing for its Online Business Software Suite. Businesses are said to have a clear understanding of the costs without any hidden fees. It offers different pricing plans to accommodate various business needs and budgets.

**Quality Customer Support**: According to the vendor, GoBuddy provides high-quality customer support and assistance. It offers helpful resources and documentation to guide businesses in using the software effectively. The help center and blog address common questions and provide useful insights.

**Technical Expertise**: The vendor claims that GoBuddy has a technical team with expertise in online business operations. They offer assistance in implementing and customizing the software to suit specific business requirements. The team stays updated with the latest industry trends and technologies to provide innovative solutions.

BeLIVE

Starter

Growth

Scale

Zegashop

GoBuddy

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eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

Budd Technology

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Shipping

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

GoBuddy

Overview

What is GoBuddy?