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Google Forms

Google Forms

Overview

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and…

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Recent Reviews

Very good!

7 out of 10
April 04, 2022
We use Google Forms to get feedback from users. It has a very simple and understandable interface. The fact that most people know about …
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Google Forms Review

7 out of 10
February 07, 2022
Incentivized
I use Google Forms to create and administer quizzes for my students. I have also used Google Forms to create and sign documents. The …
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Google Forms Review

8 out of 10
January 05, 2022
Besides the easy integration of your google account with Google Forms, it is very easy to create a form for your specific goal and launch …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Multiple question types (103)
    8.5
    85%
  • Response tracking (103)
    8.2
    82%
  • Survey templates (99)
    7.7
    77%
  • Themes (99)
    7.5
    75%
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Pricing

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N/A
Unavailable

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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35 people also want pricing

Alternatives Pricing

What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more…

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Product Demos

Timify me Google Form Demo

YouTube

How to Connect Google Forms to Notion Table | Embed Google Forms inside Notion | No code free add-on

YouTube

Google Forms: Go to Page Based on Answer

YouTube

Payable Forms Detailed Overview - Let your Google Forms Accept Payment

YouTube

Google Forms with File Uploads

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

7.6
Avg 7.8

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.1
Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

7.8
Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8
Avg 8.2

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.2
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

7.6
Avg 8.1
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Product Details

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via spreadsheets or other analytics software.

Google Forms Video

Google Forms a teacher/student connection

Google Forms Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(894)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Ashlie Pappas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Google Forms to get to know my audience / contacts as they join my list, for scholarship applications, and for some feedback. It's included in G-Suite so using it doesn't add to overhead and best used for situations where a quick simple, un-styled form is appropriate. It's a quick and easy solution when needing to quickly, easily, and reliably collecting information.
  • It's extremely simple and intuitive
  • It's included in the G-Suite which makes it extremely cost effective
  • It's reliable
  • Logic branding could be vastly improved
  • Increased styling options
  • Increased reporting
It's perfect in situations where you need a quick, simple solution. To be honest, I don't think of Google Forms as much as I should. For example, I needed to have people sign up to receive tester status for a new app and a Google form is much easier, taking almost no type or styling to pop out, whereas a more robust solution takes a bit more time - which doesn't seem like a big deal, but when you're hemorrhaging 5 minutes here and 10 minutes there, it really adds up quickly!
Survey Format & Appearance (3)
20%
2.0
Survey templates
20%
2.0
Themes
20%
2.0
Custom logo/branding
20%
2.0
Survey Content (3)
86.66666666666666%
8.7
Changes to live survey
80%
8.0
Question design help
90%
9.0
Multiple question types
90%
9.0
Survey Logic (1)
40%
4.0
Survey logic flexibility
40%
4.0
Survey Reporting & Analytics (5)
78%
7.8
Response tracking
70%
7.0
Data export
90%
9.0
Standard reports
90%
9.0
Custom reports
70%
7.0
Analytics
70%
7.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
N/A
N/A
Access controls
N/A
N/A
Compliance
N/A
N/A
  • Saving time, in turn saving money
  • Having to use an additional form builder for forms needing more robust logic
  • Having to use an additional form builder for forms needing more robust styling
  • Typeform and SurveyMonkey
Typeform: Typeform wins in most cases, having the ability for complex logic mapping, robust styling options, and branding. However, the simplicity of Google Forms wins out when you just need a quick, easy form. Price-wise, Google Forms wins.

SurveyMonkey: SurveyMonkey has more options but Google Forms is still much more preferred - primarily due to brand trust and price (although SurveyMonkey does have a free tier, I'm already in Google Suite every day so this is just a no-brainer.
Typeform, HighLevel, Kajabi, ConvertKit, Zoom Video Webinar, RingCentral, Glip, RingCentral Meetings, SmarterQueue, Nifty, Mailgun, Facebook for Business, Canva, Trello, BL.INK, Descript, Hotjar, GlockApps, Tailwind, Shutterstock, Firebase, Google Ads (formerly AdWords), Google Drive, Apple iCloud, TestFlight, QuickBooks Online, LastPass for Business, FileZilla, iMovie, Adobe Audition, Adobe Illustrator CC, Adobe Acrobat Reader DC, Adobe PhotoShop, WooCommerce, BombBomb, Loom, Upwork, Stripe, Geneva, Buffer, Dropbox, OneDrive, Vimeo, ManyChat, Acuity Scheduling, a Squarespace company, Zoom.ai Meeting Assistant
The usability is simple, easy, and effortless. It's intuitive and I have yet to come across a contact or client who was not able how to figure out how to effectively submit a form on their own. When it comes to simple and reliable, this is about as good as it gets.
I mean Google Support can be a headache, however there are TONS of resources available to find support on your own. Google has also stepped up their one on one support over the past few years immensely. I don't think I've ever had an actual issue in using or figuring out Google Forms, but I know where to find answers to solve issues myself and I know how to get in contact with someone directly.
  • It's intuitive, simple, and easy. Like my 6 year old nephew could probably set up a Google Form without issue type of easy.
  • This is where not having a lot of options is an advantage - even if you'd never used Google Forms, you'd easily be able to go through every option in a short amount of time and figure it out.
  • The ability to import questions makes it possible to make the form creation even easier.
  • The simplicity in making a multi-page form is also easy and intuitive
  • It you've ever used any Google product before, the interface is familiar and easy to understand.
  • Trying to make it look like it isn't a Google form (making it appear branded to the company and giving the applicant a custom experience)
  • The responses/submissions are a blob of info and not well organized. Unless you have the submissions going into an integration that will sort it and analyze it, it can be a frustrating sifting through the responses and results.
  • The inability to use conditional logic or allow the response to direct which questions are served
Yes, but I don't use it
GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled.

That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms.
One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
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