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Google Sheets Reviews & Insights

Score8.9 out of 10

778 Reviews and Ratings

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Community Insights for Google Sheets

Synthesised from 51 verified reviews.


Synthesised from 51 reviews | Last Published May 27, 2026


Google Sheets is widely adopted for diverse operational needs, primarily serving as a robust tool for data handling and collaborative work across organizations. In TrustRadius reviews, it is frequently utilized for comprehensive data organization, tracking, and data management for daily operations, budget planning, and performance monitoring. Its strong collaborative features, enabling real-time sharing and simultaneous multi-user editing, are a significant advantage, with 47% of reviewers highlighting its strengths in this area. Reviewers also commend its user-friendly interface and accessibility from any location.

The product offers substantial cost savings by reducing software licensing expenditures and improves data organization for better decision-making. However, reviewers note that Sheets lacks advanced functionality and specific features when compared to alternatives like Excel, and 14% report limitations or complexity with certain formulas. Performance issues, including slowdowns and crashes, are also reported when manipulating very large datasets. Despite these limitations, the overall sentiment is largely positive for collaborative data work.


  • Real-time collaboration and simultaneous multi-user editing across teams.
  • User-friendly interface and ease of adoption for data tasks.
  • Effective for comprehensive data organization and tracking (e.g., project, inventory, budget).
  • Strong formula capabilities for calculations and analysis.
  • Significant cost savings on software licensing expenditures.
  • Lacks advanced functionality and specific features compared to Excel (e.g., rigid pivot tables, fewer shortcuts).
  • Limitations and complexity in certain formulas and functions.
  • Performance degradation and crashes when handling very large datasets (e.g., >10,000 rows).
  • AI features perceived as tricky or forced by some users.
  • May require workarounds for extensive data processing.
What other products like Google Sheets have you used or evaluated?

From 51 reviews | Last Published May 27, 2026

Reviewers frequently identify Microsoft Excel as a primary alternative or complementary spreadsheet tool to Google Sheets, cited by 29% of the 51 reviewers. Other spreadsheet and data management solutions also appear in evaluations, though with significantly lower mention rates. Airtable and Apple Numbers were each mentioned by 8% of reviewers as products used or evaluated alongside Google Sheets. Additionally, LibreOffice was noted by 6% of reviewers, often in conjunction with other spreadsheet software. Project management and collaboration tools like monday.com, mentioned by 4% of reviewers, also surfaced as alternatives, indicating a broader scope of tools considered for data organization and task management beyond traditional spreadsheets. The evaluations generally reflect a landscape where users frequently compare or use Google Sheets in parallel with established spreadsheet applications, as well as more specialized database-like tools.

Microsoft Excel

Microsoft Excel and Airtable

Airtable

Microsoft Excel and Airtable

Apple Numbers

Microsoft Excel and Apple Numbers

What positive or negative impact (i.e. Return on Investment or ROI) has Google Sheets had on your overall business objectives?

From 51 reviews | Last Published May 27, 2026

Google Sheets has positively impacted business objectives for many organizations, primarily through significant cost savings and enhanced data management capabilities. Reviewers frequently highlight its ability to reduce expenditures on software licenses and complex development, a benefit cited by 27% of users. Concurrently, 27% of reviewers noted improved data organization, tracking, and the ability to make data-driven decisions, contributing to better inventory management and strategic planning. The platform's collaborative features are also a strong positive, with 18% mentioning benefits from real-time file sharing and collective editing, and another 12% appreciating its role in fostering teamwork and preventing outdated information. These efficiencies extend to time savings, as reported by 14% of users, who experienced faster data manipulation and quicker project execution. While the overall sentiment is overwhelmingly positive, a small segment of reviewers (4%) did encounter limitations, particularly concerning row quantity for large datasets, necessitating workarounds or additional tools.

Cost Savings

The fact that it is free to use helped us save a lot of money we would have spent otherwise on other similar software.

Data Organization and Tracking

Live data feeds for lead generation.

Collaboration and Sharing

The file-sharing feature also made it super easy to share files with relevant team members without having to give access to everything.

Besides Google Sheets, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 51 reviews | Last Published May 27, 2026

Reviewers frequently cited various software tools they use regularly in addition to Google Sheets. Google Drive emerged as the most commonly mentioned application, appearing in 18% of reviews, indicating its widespread use for file storage and collaboration. Communication and collaboration platforms were also prominent, with Slack specifically noted by 12% of reviewers and a broader category of collaboration/communication tools, including Slack and Microsoft Teams, also mentioned by 12%. Within the Google ecosystem, Google Slides was identified by 10% of reviewers as a regular tool for presentations. Furthermore, other spreadsheet software, such as Microsoft Excel and Apple Numbers, were cited by 10% of the surveyed individuals, suggesting a continued reliance on diverse spreadsheet solutions alongside Google Sheets. The recurring mention of these tools highlights a common need for integrated productivity suites, communication platforms, and specialized software for specific tasks like presentations and data management.

Google Drive

Google Drive

Slack

Slack

Collaboration/Communication Tools

Slack, Fin by Intercom, Amplitude Analytics

Describe how you use Google Sheets in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 51 reviews | Last Published May 27, 2026

Google Sheets is widely adopted across organizations for diverse operational needs, primarily serving as a robust tool for data handling and collaborative work. A significant 37% of reviewers highlight its utility for comprehensive data organization and tracking, functioning as a central repository for various types of information, from advertising expenses to project records. Complementing this, 27% of reviewers emphasize its role in data management and tracking for daily operations, budget planning, and performance monitoring. The platform's strong collaborative features are a key advantage, with 29% of reviewers noting its ease of sharing and simultaneous multi-user editing, which enhances team efficiency. This collaboration is further supported by its accessibility, as 24% of reviewers value the ability for real-time changes and access from any location, crucial for distributed teams. Additionally, Google Sheets is frequently utilized for calculations and analysis, with 20% of reviewers using it for tasks such as revenue forecasting, cost analysis, and tracking key performance indicators, often leveraging its formula capabilities.

Data Organization and Tracking

We use Google Sheets to store most of our data and agency information.

Collaboration and Sharing

Multiple people can work at the same time, see changes instantly, and avoid the many file versions.

Data Management and Tracking

We use it for all ordering and product line building.

Please provide some detailed examples of areas where Google Sheets has room for improvement.

From 51 reviews | Last Published May 27, 2026

Reviewers identified several areas where Google Sheets could be improved, primarily concerning its functionality compared to competing spreadsheet software and its handling of large datasets. A significant portion of feedback, 14% of reviewers, highlighted that Sheets lacks advanced functionality and specific features when compared to Excel, including more rigid pivot tables and fewer keyboard shortcuts. Similarly, 14% of reviewers expressed concerns about the limitations and complexity of formulas and functions, noting that some formulas are missing or harder to understand than in other platforms. The implementation of AI features received mixed reactions from 12% of reviewers, with some finding them tricky or forced, while others desired more intelligent integration. Performance emerged as a notable area for improvement, with 8% of reviewers reporting significant slowdowns when manipulating large spreadsheets, particularly those exceeding 10,000 rows. Additionally, another 8% of reviewers experienced more severe performance issues such as stalling, freezing, or crashing when dealing with extensive datasets. These observations suggest that while Google Sheets offers collaborative advantages, its capabilities for advanced data analysis and large-scale data processing could be enhanced.

Excel Comparison

Less "Advanced Functionality" than competitors, which limits the operations you can perform in Sheets.

Formulas and Functions

it does not do what you ask, like insert a formula in a cetail cell, it gives you a formula even though you explained what need to be done

AI Features

AI features that learn why you make the formulas you use

Please provide some detailed examples of things that Google Sheets does particularly well.

From 51 reviews | Last Published May 27, 2026

Google Sheets is widely recognized by reviewers for its robust capabilities, particularly in facilitating real-time teamwork and data management. A significant proportion of reviewers, 47%, highlight its strengths in collaboration and sharing, noting its ability to support live editing and seamless information exchange across teams and organizations. This collaborative functionality is often paired with its perceived ease of use, which 39% of reviewers commend, citing a simple learning curve and user-friendly interface for tasks ranging from basic navigation to complex formula creation. Reviewers also frequently point to its effectiveness in handling calculations and formulas, with 20% appreciating its features for data manipulation and analysis, including the assistance provided by new AI integrations like Gemini. Furthermore, 18% of reviewers value its capacity for data handling and analysis, noting its ability to manage large datasets and provide insights. Its utility extends to data organization and tracking, which 14% of reviewers find beneficial for various applications such as project management, inventory tracking, and budget oversight. These core strengths collectively position Google Sheets as a versatile tool for collaborative data work.

Collaboration and Sharing

Sharing ability.

Ease of Use

Ease of use.

Calculations and Formulas

Improved equation features and functionality.

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