Name: GSGroup
Author: GSGroup

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Business Intelligence (BI)

Collaboration

Environmental, Social, and Governance (ESG)

Payment Facilitation

VoIP

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Access Gateways

Cloud Storage

Disaster Recovery as a Service (DRaaS)

Fraud Detection

Graph Database

High Availability Cluster

Infrastructure-as-Code (IaC)

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Network Behavior Analysis

Network Performance Monitoring

SOA Application Gateways

SaaS Management

Secure Email Gateway

System Monitoring

Traffic Switching

Value-Added Resellers (VARs)

Virtualization Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Email Marketing

Gamification

Marketing Automation

Mobile Marketing

SMS Marketing

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Social Commerce

Sales

Architecture

Commercial Drone

Equation Editors

Home Health Care

Insurance Agency Management

Membership Management

OSS/BSS (Operations Support/Business Support)

Online Voting

Practice Management

Revenue Cycle Management (RCM)

Simulation

Text Analysis

Vertical-Specific

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Handyman is a versatile field service management software developed by GSGroup. According to the vendor, it offers a comprehensive mobile solution for managing service processes, including work orders, time tracking, material acquisition, checklists, and photo documentation. The software is designed to cater to businesses of various sizes and is particularly beneficial for IT service providers, IT consulting firms, smaller IT system houses, self-employed individuals, larger service providers, and companies in industries that require efficient field service management software.

## Key Features

**Handyman Mobile**: According to the vendor, Handyman provides a mobile app for technicians, allowing them to access and manage service processes on the go. It offers features such as time tracking, material and warehouse management, mobile photo documentation, and customized checklists and forms. Handyman is compatible with Android, iPhone/iPad, and Windows devices, and the vendor claims it ensures 100% offline capability through sophisticated synchronization.

**Handyman Resource Planning**: The vendor states that Handyman simplifies resource allocation and scheduling with its graphical technical resource planning. The software allows easy planning through drag and drop functionality and offers different views for calendar and GANTT charts. Users can select resources based on department, qualification, and availability.

**Handyman Route Planning**: Handyman is said to streamline route planning and optimization, enhancing the efficiency of field service operations. It provides an intuitive map view and can display the current GPS position of the vehicle, aiding technicians in navigating to their destinations effectively.

**Handyman Office**: The vendor claims that this feature-rich module facilitates order and service management, installed base/device management, maintenance scheduling, and the creation and management of orders. Handyman also supports the preparation of quotations and invoices, generates reports and evaluations, and offers seamless integration with ERP systems.

**Integration with Your ERP**: According to the vendor, Handyman offers open interfaces for integration with various ERP systems, enabling seamless data exchange and enhancing process efficiency. It supports integration with popular ERP systems such as Microsoft Dynamics 365 Business Central, Navision, SAP ERP, Lexware, and more.

**Handyman Connect**: The vendor states that Handyman provides a customer portal that serves as an easy communication tool for customers. It offers 24/7 customer service functionality, allowing customers to create and place orders themselves. Additionally, it provides access to order history and status updates.

**Using Interfaces with Handyman**: According to the vendor, Handyman seamlessly integrates with order management systems, such as ERP systems, service management systems, ticket systems, or CRM systems. It enables the smooth transfer of data between systems, ensuring a continuous, digital process chain without paper and media discontinuity.

**Key Advantages of Integration**: The vendor claims that integration with Handyman simplifies and secures invoicing by making all invoicing data available in the ERP system. It complements existing ERP processes without requiring significant adaptations and enhances office workflows.

**Integration Also Possible Individually**: Handyman can be individually integrated with existing ERP systems or enterprise resource planning programs, according to the vendor. This integration eliminates duplicate entries and creates end-to-end service processes. Standard integrations are available for popular software packages, and individual interfaces can be implemented promptly and with limited effort.

HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

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Kickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

Solo

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Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Field Service Management Software

GSGroup

Overview

What is GSGroup?