Name: GuardianRx
Author: Carepoint

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Functional Testing

Kubernetes Monitoring

No-Code Development

Development

Admissions and Enrollment

Classroom Management

Education

Business Intelligence (BI)

Collaboration

Facility Management

Statistical Analysis

Workspace Planning

Enterprise

Accounting

Accounts Payable

Financial Planning and Analysis (FP&A)

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Block Storage

Cloud Data Warehouse

Cloud Storage

Configuration Management Databases

Deception Technology

Encryption Key Management

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Load Balancing

Network Performance Monitoring

Operating Systems

SOA Governance

SaaS Backup

Server Virtualization

Service Desk Outsourcing

Vector Databases

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Success

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Field Sales Software

Sales Performance Management

Sales

Agriculture

Construction Takeoff and Estimating

Dealer Management

Direct Secure Messaging

Equipment Rental

Fleet Management

Insurance Suites

PCB Design

Rental Property Management

Restaurant Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Abacus Pharmacy Software

PioneerRX

PioneerRx Pharmacy Software

Backstage

closerlook

CareTend, powered by WellSky

WellSky

Rx30

Rx30 Pharmacy Management System

WinPharm Pharmacy Management Software by Datascan

Datascan Pharmacy Software

BestRx

BestRx Pharmacy Software

Biovia

Dassault Systemes

Cerner Retail Pharmacy

Oracle

When using GuardianRx, users have experienced various business problems related to the efficiency of their pharmacy operations. Some users have reported that the recent update has caused additional and unnecessary steps when lotting out drugs, slowing down the process. Additionally, updating the quantity of an expired item requires calling CarePoint, which can cause inefficiency in inventory management.

Despite these issues, GuardianRx offers many notation options and HIPAA compliance for security. According to one reviewer who has worked with other pharmacy software systems such as RX30, QS1, and McKesson Computer Systems, GuardianRx is the easiest system to work with. However, there are limitations to the platform as it is not meant for compounding and there are issues with making prescription labels for multi-ingredient compounds. 

Furthermore, the promised features such as an app for customer refills do not exist and tech support has been reported to be surly at times. Though they lack an integrated POS system, GuardianRx does have a great customer service team that forms personal relationships with users giving them a sense of comfort. Lastly, it is important to note that after every update, it takes several hours to get labels and paper to print from the correct drawer. The 24/7 support is also a misnomer as issues left on the voice mail may or may not be addressed. Overall, while GuardianRx has some setbacks, it serves as a great option for specific organizational needs when looking for a pharmacy software system.

User-Friendly Interface: Customers have praised the software for its simple and clear user interface, making it easy to navigate through the work process. Several users have reported that they find GuardianRx’s interface user-friendly for pharmacy management.

Efficient Support Team: Many reviewers have appreciated the Carepoint Support team's amazing assistance in troubleshooting configuration and user errors. The support team has been able to help users increase efficiency and ensure that patients' orders are shipped on time.

Comprehensive Features: According to several reviewers, GuardianRx offers most of the necessary features along with additional ones that may not be needed but can still come in handy. The software provides a comprehensive solution for Rx management, storage and inventory, as well as dispense and administration.

Outdated Application: Many users have expressed that the GuardianRx application seems outdated and is not keeping up with the demands of growing customers. They feel that an update is needed to make it more user-friendly.

Expensive: Reviewers have noted that, compared to its competitors, GuardianRx is expensive. Some users felt that the product provided a poor value for price.

Poor Customer Support: Several reviewers complained about slow response time from customer support when they had queries or concerns. This has left many feeling unsupported and frustrated.

GuardianRx is a pharmacy management system for retail, specialty, and delivery pharmacies, from CarePoint.

Backstage is a pharmacy-focused CRM and marketing platform, from closerlook in Chicago.

Yearly

6-Month

Monthly

GuardianRx

Pharmacy Software makes drug information and risk more easily accessible to pharmacists and those seeking medication, can suggest replacement medication when a replacement is needed, offer inventory management features, and best practice information.Finally, the software can aid in the administration of meds, for instance by matching prescription to proper dosage, etc.

Pharmacy

Carepoint

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Pharmacy Software

GuardianRx

Overview

What is GuardianRx?