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Professional Employer Organizations (PEO)

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Email Marketing

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Sales Content Management

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Equation Editors

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Vertical-Specific

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### Event Creation and Scheduling
Users consistently praise Guidebook's event creation and scheduling features, highlighting the ease of creating schedules, allocating rooms, and managing event agendas. The platform's intuitive interface and ability to customize schedules to meet specific event needs have been well-received. Additionally, users appreciate the flexibility to duplicate events and copy guides from year to year, streamlining the event planning process. Despite some minor concerns about pricing and delays in updating changes, Guidebook's event creation and scheduling capabilities have proven to be a valuable asset for organizing successful events.

### Schedule and Agenda Coordination
Users consistently highlight Guidebook's schedule and agenda coordination as a standout feature, praising its ability to facilitate last-minute changes and provide real-time updates. The ease of organizing program layouts, assigning sessions to different groups, and sending mass notifications for schedule modifications are particularly commended. Additionally, the convenience of having electronic event agendas readily accessible and the reduction of printed materials due to Guidebook's functionality are widely appreciated by users. The platform's user-friendly interface and personalized scheduling options receive high praise, contributing to a positive user experience in managing schedules and agendas efficiently.

### Speaker and Session Management
Users consistently praise Guidebook's session and speaker management capabilities. The platform's intuitive design and ease of use make it simple to organize and customize sessions, assign speakers, and connect them to educational tracks. The ability to quickly make updates, send mass notifications, and gather feedback enhances the overall event experience. Additionally, the real-time updating feature proves invaluable in managing last-minute changes and ensuring smooth event operations. Guidebook's speaker and session management functionality receives high marks for its efficiency and effectiveness in streamlining event planning processes.

### Mobile App Features
Users consistently praise Guidebook's mobile app features for their ease of use and functionality. The app's intuitive interface and responsive design make it a valuable tool for creating and managing mobile apps for various events. While some users have noted minor drawbacks such as delays in publishing changes and confusion in messaging, overall, Guidebook's mobile app features are seen as a strong asset for event organizers. The ability to quickly publish updates and engage attendees through features like notifications and photo sharing enhances the user experience and streamlines event management processes. Additionally, the platform's flexibility in content management and API capabilities further contribute to its positive reception among users.

### Maps and Navigation
Users consistently praise Guidebook's maps and navigation features for their user-friendly interface and ease of use. The ability to access session descriptions, times, locations, and venue maps easily has been highlighted as a significant advantage. Additionally, the push notification feature for communicating last-minute changes and updates has been well-received by both attendees and coordinators. However, some users have mentioned challenges in navigating certain features within the builder tab, such as setting up attendees separately from events. Despite some minor drawbacks, the overall sentiment leans towards positive feedback regarding Guidebook's maps and navigation capabilities.

### Customization and Personalization
Users have expressed mixed feelings regarding Guidebook's customization and personalization capabilities. While some appreciate the ability to create tracks for participants and the customizable options available, others feel that the layout is not as customizable as desired. Positive feedback highlights the user-friendly and intuitive nature of Guidebook, along with its highly customizable features such as customizable colors for schedule tracks. However, there are concerns raised about limitations in customization, such as being restricted to a specific color palette. Despite these varying opinions, Guidebook seems to offer a range of customization options that cater to different user preferences and needs.

### Attendee Engagement
Reviewers consistently praise Guidebook's attendee engagement features. Users find the platform's attendee interaction capabilities to be robust and effective in enhancing participant engagement. The ability to create customized tracks for participants and provide varied options for attendees has been well-received. However, some users have expressed concerns about certain limitations, such as the desktop version lacking features available on the mobile app and issues with notifications reaching all attendees. Despite these minor drawbacks, Guidebook's attendee engagement functionalities are generally regarded as a strong asset by users, facilitating effective communication, networking opportunities, and real-time engagement with conference attendees.

### Real-Time Updates and Notifications
Users consistently praise Guidebook's real-time updates and notifications capabilities, highlighting the ease of making last-minute changes and the ability to push notifications effectively. While some users express a desire for more push notification functionality or faster update speeds, overall, the real-time updates feature is seen as a valuable asset for keeping attendees informed and engaged. The ability to update schedules, locations, and communicate changes instantly has been a significant advantage for event organizers, particularly in dynamic and fast-paced environments.

### Surveys and Feedback
User feedback on Guidebook's surveys and feedback features is mixed. While some users appreciate the ease of setting up and adjusting surveys, others find the process confusing and counterintuitive. The ability to attach surveys to specific events was seen as beneficial, but issues arose with ensuring correct attachments. Additionally, users highlighted challenges in downloading survey data and editing live content. Despite positive remarks on the personalized schedule feature and tech support, concerns were raised about the language used within the app, causing confusion for users. Post-event reporting was also noted as an area needing improvement to provide more insightful user behavior metrics.

### Event Marketing and Communication
Users consistently highlight Guidebook's event marketing and communication features as key strengths of the platform. They appreciate the ease of connecting with attendees in real-time, the ability to share event information efficiently, and the cost-saving benefits of having all program details and evaluations within the app. Additionally, users find the photo sharing feature and the option to reach a large audience through various communication channels particularly valuable. Despite some minor drawbacks mentioned, such as barriers to app access and increasing costs, the overall sentiment leans towards positive experiences with Guidebook's event marketing and communication functionalities.

### Reporting and Analytics
Opinions vary regarding Guidebook's reporting and analytics features. While some users appreciate the ease of use and the valuable insights provided, others express concerns about the clarity of the analytics and the limitations in terms of adding dynamic content. Users highlight the convenience of QR code access and the amount of information that can be shared, but also point out the need for more transparent reporting on unique users and tour completion rates. Additionally, there are reservations about the confusion caused by messaging inconsistencies, such as referring to the app as a "guide," which complicates user understanding and impacts communication efforts. Enhancements in post-event reporting and expanding metrics to capture more comprehensive user behavior data are suggested to improve the overall reporting and analytics experience.

### Technology and Integration
Users generally appreciate Guidebook's continuous evolution in integrating with various technologies to cater to diverse organizational needs and users with different skill levels. While some users express a desire for further integration with specific systems like Slate, overall, Guidebook's technology and integration capabilities are seen as a strong point. The ability to customize guides to specific needs, coupled with responsive customer service, enhances the overall user experience. The platform's adaptability to different event types and sources, transitioning from traditional paper guides to electronic formats, showcases its commitment to embracing modern technology trends.

### Virtual and Hybrid Events
User feedback on Guidebook's virtual and hybrid events capabilities is mixed, with some expressing dissatisfaction with the platform's clunky setup process and limited features for creating immersive virtual experiences. Reviewers highlight challenges such as the lack of integrated video and 360 views, as well as difficulties in incorporating location-based information and audio options. Despite some users appreciating Guidebook's paperless approach to virtual events, others find its functionality lacking compared to alternative solutions in the market.

### Event Resources and Support
Users consistently praise Guidebook's exceptional customer service and user-friendly resources. The reviews highlight the responsiveness and knowledge of the support team, making it a standout feature for many users. Additionally, the platform's ability to provide a centralized hub for event resources and information is highly valued, streamlining the process for both organizers and attendees. The personalized schedule feature and the ease of customization further enhance the overall experience, catering to the diverse needs of different organizations. Despite some minor challenges and staff turnover, Guidebook's event resources and support capabilities are generally regarded as a strong asset by its users.

Users have made various recommendations about the software based on their experiences. The following are the three most common recommendations:

1. Consider cost-sharing with other units on campus, as this can help reduce expenses and make it more affordable for everyone involved.

2. Thoroughly research and understand the features and capabilities of the software before using it to fully utilize its potential and make the most out of the experience.

3. Reach out to the customer support team for any uncertainties or questions that may arise during usage, as they are highly praised for their helpfulness and prompt assistance.

These recommendations aim to assist users in optimizing their experience with the software, addressing concerns around cost, knowledge, and need for guidance.

Technical Issues: Several users have encountered technical issues when trying to upload their agenda, but they have mentioned that the technical support team was efficient and helpful in resolving these issues. These technical hiccups were reported by a number of reviewers who appreciated the prompt assistance provided by the support team.

Lack of Text Messaging: Users have consistently mentioned that the software lacks text messaging functionality unless it is purchased as an expensive add-on. This limitation has been highlighted by multiple reviewers, indicating a common sentiment among users regarding this issue.

Desire for Internal Group-wide Messaging: Many users have expressed a strong desire for internal group-wide messaging capabilities within the software. This particular feature has been identified as missing by numerous reviewers, suggesting its importance and potential impact on user experience.

Guidebook has received praise from users and event managers for its ability to provide seamless real-time updates of information and schedules, eliminating the need for printed materials and reducing costs. Event managers have successfully used Guidebook to create guides for national and regional events, with participants appreciating the web interface and mobile apps. Users have found Guidebook helpful in reducing printing costs, making quick changes, and reaching out to attendees with messages and push notifications. The app also allows for paperless and seamless virtual experiences, which is crucial in the modern day. It provides features such as photo sharing, event calendar sharing, and easy updating of speaker details, making it convenient for users. Additionally, Guidebook has been beneficial in ensuring that students have up-to-date information regarding program schedules and campus resources. The ability to connect with conference attendees and provide virtual tours and FAQs has been helpful for those unable to visit in person. Guidebook simplifies event app creation, allowing small teams with limited resources to create impactful experiences. It offers solutions such as an events management platform and Salesforce integration, providing valuable services for clients. Users appreciate the ease of use and the ability to have a guide available 24/7 in an unfamiliar place. Guidebook saves time by providing access to a variety of resources in one place, eliminating the need for individual searches. It also offers an all-in-one solution for onboarding new hires and provides a mobile app version of meeting programs. The efficiency provided by Guidebook helps in hosting successful events for incoming students. Furthermore, Guidebook benefits attendees by providing a guide in one place and offers an engagement solution for conferences. It bridges the gap between virtual and in-person attendees, enhancing the overall conference experience. Overall, Guidebook has proven to be a versatile tool that meets the needs of different user groups, offering convenience, cost-saving benefits, and improved event experiences.

Guidebook is an event management software system offered by Guidebook.

Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.

Webex Events

Webex Webinars

Engage (one-time)

Professional (one-time)

Premium (one-time)

Enterprise (annual)

Professional (annual)

Engage (annual)

Engage (EDU annual)

Professional (EDU annual)

Institution (EDU annual)

Slido

Guidebook

Event Management platforms is used to manage events, from planning to registration and ticketing, to apps for attendees.

Event Management

Likelihood to Recommend

Guidebook Basics

Virtual Event

These are features for Virtual Event software.

Registration, RSVP, and ticketing

Attendees can register, RSVP, and/or purchase tickets for the event in advance

Email marketing

Personalized email marketing to registered attendees, either within the software or through integrations

Livestreaming

Events can be broadcast live to hundreds or thousands of attendees

Audience engagement

Interactive features like live chat, polls, Q&A, and gamification

Event recording

Events can be recorded so that attendees can rewatch presentations at a later time

Virtual booths

Sponsors can set up customizable virtual booths that attendees can visit

Networking

Video and text chats specifically for attendee networking are available

Event analytics

Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Audience polling

Attendees can ask questions during the presentation.

Meeting space storage

Includes cloud storage space for files related to the meeting, which is accessible to presenters, attendees, and/or participants.

Annotation

Presenters and/or participants can make real-time annotations to presentation content, such as slides.

Remote support features

Includes features for remote support, such as remote control of mobile devices.

Handouts

Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

Branding options

Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

Integration to Marketing Automation

Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

Attendee list export

The ability to export lists of event participants.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Participant list

Participants can see a list of other participants.

Confidential attendee list

Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

Secure file sharing

File sharing capabilities are secure for sensitive data.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

End meetings

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Record meetings / events

Meetings and webinars can be recorded for playback.

Guidebook

Overview

What is Guidebook?