Guidethrough

Guidethrough is a Workflow-Embedded Guidance & Digital Adoption Platform developed by Guidethrough Pty Ltd. According to the vendor, this platform is designed to assist users of enterprise applications in learning 'in the flow of work'. It offers step-by-step screen guidance and in-application training to help users maximize the utilization of their digital tools and applications. Guidethrough is intended for small, medium, and large enterprises, and is commonly used by IT professionals, business analysts, customer support teams, training and development professionals, as well as those in the financial services industry.

Key Features

Workflow-Embedded Guidance & Digital Adoption Platform: According to the vendor, Guidethrough provides live guidance and help within enterprise applications, allowing users to learn while working. It aims to support users in completing tasks quickly and accurately.

Digital Adoption Platform: Guidethrough is said to facilitate digital adoption by maximizing the utilization of digital tools and applications. The vendor claims that it helps users fully embrace the opportunities presented by their software applications and enables them to utilize the full range of features offered by each application.

Workflow-Embedded Application Training: Guidethrough delivers process-embedded and contextual information to users, providing training at the moment they need it. According to the vendor, this feature supports learning while users are performing their day-to-day tasks.

Awesome Application Step-by-Step Screen Guidance: Guidethrough offers step-by-step screen guidance within enterprise applications, guiding users on where to click, what to enter, and how to navigate through processes. The vendor claims that this feature enables users to learn while doing and become proficient in using applications.

Digital Change & Transformation: Guidethrough aims to support and assist the workforce during changes to new apps and processes. According to the vendor, it facilitates quick and accurate task completion during changes and helps organizations transition from change to transformation.