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Gumroad

Gumroad

Overview

What is Gumroad?

Gumroad is an e-commerce platform provided by Gumroad, Inc. that allows small to medium-sized businesses and individual creators to sell digital products directly to their audience. The platform offers customizable options for setting up a store or embedding it on an existing website. Users can create...

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Recent Reviews

TrustRadius Insights

Gumroad has garnered positive feedback from users who appreciate its robust and feature-rich nature, which has enabled them to …
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Pricing

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Gumroad Transaction fees

2.9% to 9% + 30c per transaction

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://gumroad.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Mech Drawing Demo (Gumroad Teaser)

YouTube
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Product Details

What is Gumroad?

Gumroad is an e-commerce platform provided by Gumroad, Inc. that allows small to medium-sized businesses and individual creators to sell digital products directly to their audience. The platform offers customizable options for setting up a store or embedding it on an existing website. Users can create a storefront using Gumroad's flexible page editor and customize the site's appearance. Additionally, users can link their existing website to Gumroad under a custom domain.

Gumroad also supports various payment integrations, including simple memberships, subscriptions with flexible payment options, and the ability to accept payments in different currencies. The platform handles VAT collection for EU compliance and provides features like discount codes and license key generation for software sellers. Gumroad offers lightweight DRM to protect digital products and provides a comprehensive platform for selling various digital products, including downloads, eBooks, courses, and monthly memberships.

Gumroad Video

Betting on a new Gumroad

Gumroad Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Gumroad has garnered positive feedback from users who appreciate its robust and feature-rich nature, which has enabled them to successfully sell digital downloads and grow their business. Its affordability, with no monthly fees, has made it an attractive choice for newcomers to ecommerce. Users also value the user-friendly onboarding process, allowing for quick and easy creation of profiles and product pages. Gumroad's low commissions have been particularly beneficial for those selling educational content. Its professional appearance makes it a popular option for integrating digital product sales seamlessly into existing websites.

One prominent use case of Gumroad is in selling online classes. With flexible pricing options such as pay-what-you-want and low volume, instructors can offer their courses with adaptable price points while leveraging Gumroad's affordable delivery system. The platform also proves valuable for authors marketing ebooks directly to their email subscribers and website visitors without the complexities associated with publishing platforms like Amazon. Users find reassurance in Gumroad's extensive support documentation, ensuring smooth video uploads and scalable operations. While some users express interest in additional features like AB split testing, Apple Pay integration, or live chat support, they generally agree that Gumroad provides a reliable solution for effective sales of digital downloads.

Smooth and intuitive user experience: Several users have found Gumroad's user interface to be good and easy to navigate. They mentioned that it is simple to set up their products within minutes, indicating a smooth and intuitive experience for sellers.

Seamless integration into websites: Many reviewers appreciated the ease of embedding products from Gumroad into their websites. They noted that the customer interface and overall experience were seamless, surpassing other platforms in terms of usability.

Ideal for small solopreneurs and hobbyists: Users highly recommend Gumroad for small solopreneurs, freelancers, and hobbyists who sell low-volume digital products. They highlighted that Gumroad Discover, the platform's marketplace, allows products to be showcased without requiring extensive marketing efforts. This makes Gumroad an ideal choice for individuals with specific needs in selling and promoting their products.

High Total Fees: Some users have mentioned that the total fees on Gumroad can be quite high, reaching up to 13% when considering the combined Gumroad fee and payment processing fee. This has raised concerns about the cost-effectiveness of using Gumroad for selling products.

Unfavorable Redesign: The redesign of Gumroad in November 2021 was met with criticism from some users who find the new interface harsh on the eyes and too graffiti-like. These design changes have negatively impacted user experience for certain customers.

High Flat Fee: Some users consider the 10% flat fee charged by Gumroad to be excessively high, particularly when combined with additional fees imposed by Stripe/PayPal. This pricing structure has been seen as a disadvantage for sellers seeking more cost-effective alternatives.

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