Name: Happyforce
Author: Happyforce

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Bug  Tracking

Development

Business Intelligence (BI)

Collaboration

Environmental Health and Safety (EHS)

Visual Collaboration

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Revenue Management

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Component Content Management

Data Pipeline

Electronic Data Interchange (EDI)

Fraud Detection

Hosted Virtual Desktop

Identity Governance and Administration

Industrial IoT

Integration Platform as a Service (iPaaS)

Interoperability

Managed File Transfer (MFT)

Managed Hosting

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Relational Database Management Systems

Security Awareness Training

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Digital Analytics

Email Marketing

Intent Data

Marketing Automation

Marketing Resource Management

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Tag Management

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Prototyping

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales Email Tracking

Sales Intelligence

eCommerce

Sales

Operational Technology (OT) Security

Security

Computer-Aided Design (CAD)

Construction Accounting

Loan Servicing

Nonprofit Fundraising

Patient Engagement

Revenue Cycle Management (RCM)

Utilities

Vertical-Specific

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### User Experience
Users appreciate Happyforce's user experience for its simplicity and effectiveness in gathering feedback from employees. The platform's intuitive interface and real-time insights contribute to a positive user experience, allowing for easy communication and engagement within the organization. While some users have noted minor technical issues and the need for improved communication on software updates, overall, Happyforce's user experience capabilities are seen as a valuable asset for enhancing employee satisfaction and driving continuous improvement initiatives.

### Survey Tools
Opinions are varied on Happyforce's survey tools capabilities. While some users praise the tool for its ease of use and ability to gather feedback anonymously, others express a need for more structured training to fully leverage its features. The tool is commended for its role in enhancing internal communication and providing valuable insights into employee well-being and engagement levels. However, there are suggestions for improvements, such as the need for clearer question formulation and more autonomy in accessing detailed reports. Despite differing views, Happyforce's survey tools seem to play a significant role in facilitating employee feedback and organizational communication.

### Communication Tools
Users appreciate the ease of use and real-time insights provided by Happyforce's communication tools. The tool's ability to gather feedback, conduct surveys, and enable peer recognition has been well-received. While some users find the anonymity feature conducive to honest feedback, others feel it hinders constructive criticism with actionable solutions. Additionally, the tool's capacity to generate comprehensive reports on employee engagement and emotional well-being in real-time has been highlighted as a valuable asset by users.

### Employee Engagement
Users consistently praise Happyforce's employee engagement features. The reviews highlight the platform's effectiveness in promoting recognition among colleagues, fostering a sense of appreciation within the organization, and providing a channel for employees to express their feedback anonymously. While some users mention minor technical issues and suggest improvements in customization options, the overall sentiment leans towards a positive outlook on Happyforce's employee engagement capabilities. The tool's ability to facilitate real-time communication, enhance employee recognition, and gather valuable insights on employee engagement levels is widely acknowledged by users, contributing to a more engaged and connected workforce.

### Administrative Tools
Users appreciate the ease of use and the wealth of metrics available to managers and administrators through Happyforce's administrative tools. The top-notch customer service provided by the team further enhances the overall experience. Employees feel heard and valued, fostering a positive work environment. The tool's ability to gather real-time data on the company's work climate and employee sentiment allows for prompt adjustments and improvements, contributing to a more engaged workforce.

Easy to Use: Multiple reviewers have stated that Happyforce is very easy to use, making it accessible and user-friendly for all employees. This ease of use allows users to quickly navigate the platform and provide feedback without any hassle.

Effective Scoring Options: Several users have appreciated the various scoring options available in Happyforce, which enable them to effectively measure the engagement of their employees. These options allow organizations to gather valuable data on employee satisfaction and identify areas for improvement.

Good Value for Money: Many reviewers have regarded Happyforce as having a very good price, indicating that it offers value for money and is affordable for organizations. This affordability ensures that businesses of all sizes can benefit from using Happyforce without straining their budget or resources.

Cumbersome Navigation: Some users have found the navigation process in Happyforce to be cumbersome, requiring multiple clicks to access necessary information. 

Poor Web Client: The web client of Happyforce is considered subpar by some users, leading them to feel discouraged from using the software.

Reluctance to Use Mobile App: There are employees who express reluctance in using the mobile app due to concerns or limitations they may have encountered.

Happyforce has proven to be an invaluable tool for many users, particularly when it comes to fostering a transparent and open culture within their teams. Users have found that the software enables them to transition their teams seamlessly by providing a platform for anonymous and continuous feedback. This eliminates any barriers that may exist, allowing team members to freely share their thoughts and ideas.

Another key use case of Happyforce is its ability to collect the voice of sales and marketing teams on specific actions. Users have found this feature to be immensely helpful in making more informed decisions. By gathering input from these teams, users can gain valuable insights into customer preferences, market trends, and potential improvements. This helps them to adapt and refine their strategies accordingly.

Users also appreciate how Happyforce facilitates the collection of ideas from frontline teams. They recognize the importance of capturing the perspectives and suggestions of those at the forefront of their operations. Happyforce ensures that these ideas are not only heard but valued as well. This inclusive approach empowers employees throughout the organization and fosters a sense of ownership and engagement.

In today's data-driven world, qualitative feedback from a small number of employees may not be sufficient to make important decisions. Happyforce addresses this challenge by enabling users to gather a wide range of feedback from their teams. With this comprehensive data at their disposal, users can make decisions with greater confidence, knowing that they have considered diverse perspectives and experiences.

Overall, Happyforce offers several powerful use cases for organizations seeking to build a transparent culture, gather valuable feedback, and make informed decisions. Whether it's enabling anonymous feedback, collecting input from sales and marketing teams, or valuing the ideas of frontline employees, this software empowers users in various ways. By leveraging its capabilities, organizations can enhance communication, engagement, and ultimately drive positive change within their teams.

Free

Startup

Premium

Retently

Basic

Corporate

Dedicated

eSurveysPro.com

Happyforce

An online survey is a questionnaire that the target audience can complete over the Internet. Online surveys are usually created as Web forms with a database to store the answers and statistical software to provide analytics.

Survey Format & Appearance

Features related to the type, look & feel of surveys.

Online surveys

Paper surveys

Supports the creation of paper surveys. This might be a “print” option, and should include some mechanism for entering the data into the survey system for reporting purposes.

Phone surveys

Supports the creation and/or deployment of phone surveys, including a mechanism for entering the data into the survey system for reporting purposes.

Survey templates

Includes a selection of pre-made survey templates for different types of surveys.

Survey library

Includes an organization tool, such as a library, that allows the user to save, store and re-use or update past surveys.

Themes

Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

Custom logo/branding

Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Single page survey

Survey appears on a single continuous page, rather than requiring respondents to click through to multiple pages.

Progression bar

Survey displays a progression bar so that respondents know where they are in the survey (how much completed vs. how much left).

Responsive design

Survey is optimized for a variety of screens and devices, including mobile.

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

Multimedia content

Users can include audio, images and videos within surveys.

Drag-and-drop editor

Users can easily rearrange survey elements, such as question blocks, by dragging them into new positions.

Changes to live survey

Users can make changes to live surveys after they are published.

Question bank

Includes a set of pre-made sample questions or question templates.

Question design help

Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

Multiple question types

Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Matrix questions

Supports matrix or grid questions, such as “How often did you: eat breakfast? …exercise?...get 8 hrs of sleep?” where each subquestion has the same set of possible answers (e.g. Always / Often / Sometimes / Never).

Translation/multi-lingual

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

Survey logic flexibility

Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

Response requirement/validation

Users can require that a respondent answer before moving on or submitting, and can specify the type of response (e.g. a phone number) that will be accepted.

Skip logic

Users can include rules that cause certain questions to be skipped based on a respondent’s demographic information, answer to a previous question, or response time, for example.

Conditional questions

Users can create rules for questions that are only asked to certain respondents, or only asked if particular behavioral or demographic criteria are met.

Question branching

Users can create branching question pathways, where a respondent’s answer at a given stage determines the next set of questions they will be asked.

Piping logic

Answers provided by respondents earlier in the survey can be piped into survey questions later on. For example, if Q1 asks for the respondent’s name, Q2 can ask “What did you have for breakfast, [Name]?”

Randomization

Question order and/or question set can be randomized across the respondent pool.

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

Response tracking

Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.

Data export

Data collected within the tool can be exported to another program for additional reporting/analysis.

Real-time results

Users can view results on dashboards in real-time as they come in, rather than needing to wait to run a report or take counts after the survey is closed.

Standard reports

Includes canned reports that allow users to generate and share accurate survey results.

Custom reports

Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.

Visualizations

Includes reporting or dashboard tools for visualizing survey data.

Analytics

Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.

Survey Integrations

Features that allow users to integrate a survey tool with another system or tool.

CRM Integration

Survey respondent pools or segmentations can be drawn from contacts already in the company’s CRM and/or respondents’ contact information can be pulled into the CRM.

Social media integration

Supports social sharing, posting, registration via social profile credentials, and/or embedded social content.

E-commerce integration

Integrates with e-commerce or billing/payment tools.

Testimonials widget

Allows users to excerpt and embed text or data from surveys on their website.