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Users of Harbortouch POS have praised the system for its robustness and versatility, with seamless integration of various side options …
Starting at $29.99 per month
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What is SkyTab POS?
SkyTab POS (formerly Harbortouch POS) delivers a touch-screen point of sale system that will streamline your business operations and automate your management activities. SkyTab is a product from Shift4.
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- No setup fee
For the latest information on pricing, visithttps://www.skytab.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.99 per month
Product Details
- About
- Tech Details
What is SkyTab POS?
SkyTab POS Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of Harbortouch POS have praised the system for its robustness and versatility, with seamless integration of various side options like online ordering. The system's intuitive touch screen interface makes it easy for users to navigate and process transactions swiftly and accurately. Order modifications and quick error fixes can be performed effortlessly, allowing users to move through orders efficiently. Many customers have reported a mostly trouble-free experience with Harbortouch POS, appreciating its reliability as a comprehensive point-of-sale solution. Whether it's managing orders, processing payments, or integrating additional features, Harbortouch POS provides users with a powerful tool to streamline their business operations.
Solid and Robust: Several users have expressed that the system is solid and robust, indicating its reliability and stability. This suggests that it has a strong foundation and can handle various tasks without encountering frequent issues or crashes.
Easy to Use: Many reviewers have found the system easy to use, from entering data to editing it. They have mentioned that it has a user-friendly interface, making it intuitive for users to navigate and perform their tasks efficiently.
Comprehensive Reporting Capabilities: A number of customers appreciate the reporting capabilities of the system. They have noted that it provides comprehensive and useful reports, allowing them to analyze data effectively and make informed decisions based on the insights gained.
Cons:
- Poor customer service and technical support: Several users have expressed dissatisfaction with the customer service and technical support provided by Harbortouch and other large companies. They mentioned that there is a need for improvement in these departments.
- Lack of easy reset button for card reader: Some users felt that having an easy reset button would be beneficial in case the card reader locks up, but they found it missing in the system.
- Improvement needed in customer support response time: Users have mentioned that they experienced delays in receiving responses from customer support when they encountered issues or had questions. They believe that there is room for improvement in terms of response time.
Reviews
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April 26, 2022
Harbortouch is a good robust yet easy to use POS system.
Harbortouch POS is a very robust and powerful POS system that integrates with many side options such as online ordering and much more to give the user a full and mostly trouble-free system. The POS touch screen is very easy to understand and use to edit and process each transaction so you can move from one order to the next very quickly and accurately. The POS is designed for quick one-touch selections as well as modifications and quick error fixes.
- Solid robust system
- Easy use from entering to editing
- Great reporting
- Harbortouch as well as many other "large" companies these days could use improvement in the customer service/technical department.
- An easy reset button would be nice for the occasion the card reader locks up
- A robust and reliable POS system.
- A system that is easy to edit.
- A system that offers accurate reporting.
- Harbortouch makes each transaction very quick and easy so we can keep up during busy times to keep the orders flowing.
- Harbortouch has a good online system so customers can order online during our busy times when we are too busy to keep up with the phones.
- Harbortouch allows us to handle more orders during busy times than other systems we experimented with.
We currently use Harbortouch and TouchBistro at our restaurant. We were going to switch to just using TouchBistro because Harbortouch's customer support and technical team were having trouble believing we were having ongoing issues with our system. Unfortunately, it took us telling Harbortouch that we were leaving them for them to get to the root of the system's problems. Finally, they worked three days straight to fix all of the issues. We decided to keep both systems for now as Harbortouch has a much more robust system. Still, each uses different credit card processing companies, so hopefully, we can avoid downtime during our three-month, hectic tourist season. Now that Harbortouch fixed all of the issues, their system is much more robust and powerful.