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### Search Functionality
Users appreciate the ease of use and effectiveness of Hawksearch's search functionality, particularly highlighting the ability to tailor search results for individual terms, set up synonyms, and display custom banners for specific search queries. However, some users express a desire for more advanced AI and machine learning technologies to enhance the search experience, especially for large-scale catalogs. Despite this, the general consensus is that Hawksearch's search functionality is a valuable asset for improving the overall user experience on websites.

### User Experience
Users appreciate Hawksearch for its consistent ability to provide a highly curated and efficient user experience. The platform's search functionality has significantly reduced customer complaints and improved search results, making it easier for customers to find what they are looking for with minimal effort. Additionally, the customizable features and excellent customer service contribute to a positive overall user experience. While some users express a desire to explore more of the platform's capabilities, the general consensus remains positive regarding Hawksearch's user experience enhancements.

### Personalization and Recommendations
Users generally praise Hawksearch's personalization and recommendation capabilities. While some reviewers highlight the effectiveness of the recommendation engine in guiding customers to relevant products quickly, others express a desire for improvements in personalization and reporting tools. Despite some mixed opinions on specific features like pinning products based on certain pages, the overall consensus leans towards the positive impact of Hawksearch's personalization and recommendation functionalities on enhancing sales and customer satisfaction. Additionally, users appreciate the ease of personalizing product displays and leveraging various functionalities such as search, personalization widgets, and e-merchandising tools to cater to customer needs effectively.

### Merchandising and Catalog Management
Users appreciate Hawksearch's merchandising and catalog management functionalities for their ability to streamline product showcasing and boost sales. While some users find the documentation lacking in integration details and suggest improvements in AI and machine learning utilization for better product discovery, overall, Hawksearch is commended for its effectiveness in personalized product recommendations and e-merchandising. The platform's capability to prioritize specific items and provide tailored product displays contributes significantly to user satisfaction and increased sales performance.

### Customer Journey Enhancement
Reviewers appreciate Hawksearch's customer journey enhancement capabilities, noting that it has significantly improved the search functionality and tailored top keywords for a curated experience. While some users have mentioned that customer service can be lacking at times, the overall consensus is positive regarding the platform's ability to help customers find what they are looking for and enhance the conversion process. The ease of setting up items and the ability for customers to find exact parts without needing specific numbers have been highlighted as key strengths of Hawksearch's customer journey enhancement features.

Users commonly recommend the following actions when it comes to Hawksearch:

- Take the time to learn and train the team on how to use Hawksearch. This ensures that the tool is effectively utilized and aligns with the company's goals.

- Utilize the available resources for better understanding. Users suggest taking advantage of the resources provided by Hawksearch, which help users gain a deeper understanding of the tool, its capabilities, and how it can be leveraged to enhance the user search experience.

- Stay up to date on new features and customizations. Users advise staying informed about new features and updates from Hawksearch, as it helps users make the most of the tool's evolving capabilities and understand any potential ramifications of customizations.

Overall, users find Hawksearch simple to use and relatively inexpensive. However, there are occasional mentions of customer service being lacking at times. Nonetheless, many users believe that Hawksearch is constantly improving and has made significant enhancements over time. While it may have room for improvement, it is considered a viable solution for most e-commerce businesses, especially small ones looking to enhance their user search experience.

Hawksearch has become an indispensable tool for organizations to tackle issues related to site search and improve user experience. Users have reported that the product's ability to boost products according to specific criteria has led to a better internal search result, resulting in increased sales and customer satisfaction. The feature is particularly useful for businesses that need to promote certain products at different promotional stages.

With Hawksearch, users can create landing pages for store websites, which is essential for improving SEO and navigation. The boost bury rules are much appreciated by users since they help them redirect marketing messages at the top of search results, effectively optimizing search-result pages. Customers can also capture top search queries that yield no results, indicating an opportunity to add that item to their product catalog.

Hawksearch has solved many business problems, from filling the gap of not having custom landing pages to offering customers more facets to filter their search results. Users have reported being able to manipulate products according to the market and pin certain products to the site, ensuring they know what the customer sees first. Overall, Hawksearch has provided much more control over the merchandising process and search flexibility than previous platforms, enabling users to change search results and increase conversion.

Customizable and Flexible Platform: Many reviewers have noted that Hawksearch is highly customizable and flexible, making it a great fit for their unique needs. Users appreciate the ability to tailor search results to their specific customer base, with features like scheduling boosts in advance and banner scheduling for various triggers being well-equipped to handle their needs for promotional and evergreen content.

Easy-to-Use Dashboard: A common sentiment among users is that the Hawksearch dashboard is easy to use. Reviewers appreciate the platform's intuitive design, eCommerce-focused approach, and rich feature set. The ability to adjust search results easily without having to babysit them has been particularly helpful.

Excellent Customer Service: Users have consistently praised the customer service provided by Hawksearch. Reviewers note that the support team is always available and responsive when needed, with patience shown towards those who come on board after implementation. The team's knowledgeability has been especially appreciated when dealing with complex installations or problematic situations.

Personalization and Reporting Tools Need Improvement: Some users have expressed that the personalization and reporting tools need improvement. Reviewers feel that the reporting is weak, not as detailed as they would like, and the analytics and reporting features are not sufficient. There are also concerns about discrepancies between Hawksearch's internal reporting and other analytics tools.

Customer Service Lacking: The customer service provided by Hawksearch has been noted to be lacking. Several reviewers found the turnaround time for customization requests slow, which resulted in delays in getting their issues resolved.

Difficult to Understand and Use Certain Tools: Several reviewers have mentioned difficulties with certain tools within Hawksearch being difficult to understand and use. They feel there are too many options making it overwhelming to navigate through various dashboards, which leads to confusion resulting in double work or overriding of specific rules.

Hawksearch is an intelligent search and recommendations platform for any size business across all industries. The vendor, Hawk Search in Des Plaines, states their goal is to ensure brands have innovative tools to deliver accurate, relevant and customizable search experiences enabling users to find the relevant results for their needs in context, no matter the device, platform, or language.

Algolia in San Francisco, California offers enterprise search as a service.

Build

Grow

Premium

Algolia Recommend

All in One

Guru

Hawksearch

Enterprise search is the organized retrieval of structured and unstructured data within an organization. Enterprise search creates an easily navigated interface for entering, categorizing and retrieving data securely, in compliance with security and data retention regulations. Products in this category can be made available to customers, partners or employees.

Enterprise Search

What is Hawksearch? | Hawksearch Onsite Search Solution

Enhance, normalize, and enrich search results using the exclusive Hawksearch Search Information Manager (SIM). 

https://www.hawksearch.com/ 

Schedule a Demo → https://www.hawksearch.com/schedule-a... 

Get the latest from Hawksearch → https://bit.ly/2ZmUj72 

Follow us: Facebook: https://www.facebook.com/Hwksearch/ 

Twitter: https://twitter.com/_Hawksearch 

LinkedIn: https://www.linkedin.com/company/hawk... 

Instagram: https://www.instagram.com/hawksearch

Hawksearch Search Information Manager

Hawksearch has 4 built-in machine learning and personalization strategies to automatically improve your search results.

Control which strategy is best for your business through simple slider adjustments and Hawksearch’s machine learning will take care of the rest. 

Book a demo today https://www.hawksearch.com/book-a-demo

Campfire
Music from Uppbeat (free for Creators!):
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License code: BAAMFQDPQ5FZO8AU

Hawksearch – Machine Learning + BigCommerce

Hawksearch – Item Pinning

Hawk Search, Inc

Learn More About Hawksearch | See What You Are Missing

The Hawksearch platform offers a robust, feature-rich next-generation search, recommendation, and personalization engine that enhances, normalizes, and enriches your customer's experience.  The Hawksearch platform leverages advanced artificial intelligence, machine learning, and industry-leading analyzers to identify the ultimate search experience delivering accurate results from federated data sources.  This platform works on small to enterprise-level environments including B2C, B2B, commerce, content publishers, and enterprise applications.  Hawksearch uses industry-standard RESTful APIs to integrate across your business ecosystem.

https://www.hawksearch.com/ 

Schedule a Demo → https://www.hawksearch.com/schedule-a... 

Get the latest from Hawksearch → https://bit.ly/2ZmUj72 

Follow us: Facebook: https://www.facebook.com/Hwksearch/ 

Twitter: https://twitter.com/_Hawksearch 

LinkedIn: https://www.linkedin.com/company/hawk... 

Instagram: https://www.instagram.com/hawksearch

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