hc1 High-Value Care Platform

The hc1 High-Value Care Platform is a solution designed to optimize lab operations, improve patient care, and reduce costs for healthcare organizations. According to the vendor, this platform offers real-time insights and actionable analytics to help labs make data-driven decisions, enhance customer relationships, and drive growth. It is suitable for diagnostic laboratories, health systems, and integrated delivery networks (IDNs) of all sizes. Professionals and industries such as diagnostic laboratories, health systems and IDNs, lab stewardship committees, medical laboratory professionals, and healthcare administrators utilize this platform.

Key Features

Lab Insights Solutions: According to the vendor, this feature provides real-time access to critical lab quality metrics, including volume, turnaround time, and operational spend, in a single system.

Operations Management: The vendor claims that this feature allows labs to integrate provider, patient, location, specimen, and other data to improve relationships, reduce time to issue resolution, and provide insights for lab management.

Workforce Optimization: The vendor states that this feature offers high-level visibility of key performance indicators and provides staffing recommendations based on detailed analysis of staffing levels, lab volume, and capacity.

Sendout Management: According to the vendor, this feature optimizes reference lab spending by providing real-time visibility into sendout testing volume, reference lab performance, and cost.

PrecisionDx Advisor: The vendor claims that this feature offers strategic guidance and cloud-based technology to effectively manage test utilization.

Access Critical Customer Information: According to the vendor, this feature empowers sales and service teams with real-time access to critical customer information.

Intuitive Dashboards: The vendor states that this feature allows labs to utilize intuitive dashboards designed for lab needs to respond to changing order volume and payment trends.

Streamline Processes: According to the vendor, this feature increases operational efficiency with automated alerts, case creation, and task assignment.

Efficient Lab Data Management: The vendor claims that this feature streamlines data unification across silos, freeing up organizational resources for other IT functions.

Real-time Insights and Analytics: According to the vendor, this feature provides real-time information and insights to improve turnaround time, deliver excellent customer service, and improve patient care.