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Healthie

Score7.7 out of 10

5 Reviews and Ratings

What is Healthie?

Healthie offers a virtual and telemedicine focused EHR, Scheduling, and Client Engagement platform for modern healthcare delivery. Healthie supports secure video consults on desktop, laptop, tablet, and mobile, with video chat available for individual meetings or groups (e.g. webinars). And Healthie's Client Portal is accessible on web & mobile, for clients to book appointments, make payments, and share health data with their wellness provider as well.

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Videos

Healthie is a low cost EHR option but lacks automation.

Use Cases and Deployment Scope

We are a patient advocacy services company. We use Healthie as our EHR to deliver services to our clients.

Pros

  • Secure, HIPAA-compliant.
  • Native telehealth visits integrated in system.
  • AI scribe tool works well and fills out charting notes.

Cons

  • Reporting is terrible. You have to select filters, generate reports, and download them. Limited reporting options: you cannot create reports from all the data.
  • No integrated phone (outbound and inbound), so providers can stay on the platform without using their personal phones.
  • No integration with AI tools for analytics and workflow optimization.
  • Workflows are not very customizable.
  • Cannot integrate with marketing automation tools and does not have marketing automation built into the system.

Return on Investment

  • We run our entire services business on it, so it accounts for 75% of our revenue. We could not do this without an EHR.

Usability

Other Software Used

HubSpot CRM, CallRail, WordPress