Healthie is a low cost EHR option but lacks automation.
Use Cases and Deployment Scope
We are a patient advocacy services company. We use Healthie as our EHR to deliver services to our clients.
Pros
- Secure, HIPAA-compliant.
- Native telehealth visits integrated in system.
- AI scribe tool works well and fills out charting notes.
Cons
- Reporting is terrible. You have to select filters, generate reports, and download them. Limited reporting options: you cannot create reports from all the data.
- No integrated phone (outbound and inbound), so providers can stay on the platform without using their personal phones.
- No integration with AI tools for analytics and workflow optimization.
- Workflows are not very customizable.
- Cannot integrate with marketing automation tools and does not have marketing automation built into the system.
Return on Investment
- We run our entire services business on it, so it accounts for 75% of our revenue. We could not do this without an EHR.
Usability
Other Software Used
HubSpot CRM, CallRail, WordPress
