What is Heidi?
Heidi’s AI-powered medical scribe streamlines administrative tasks to reduce the cognitive load on clinicians. Heidi's technology transcribes and processes conversations between clinicians and patients to produce clinical notes and follow-up materials, from referral letters to medical assessments.
Heidi adapt's to the user's voice, and:
Works across 200+ medical specialties
Adapts to any personal terminology and preferences
Templates that tailor documentation and workflows to the individual
Creates notes that sound like the doctor who wrote them
Works across every healthcare setting
Supports pre-visit prep to post-visit tasks
One conversation generates every document the clinician needs
Free tier for immediate use
Global enterprise-grade security
Works across EHRs with global compatibility
Used 25+ times per week per provider
2m patient visits each week
Heidi AI Features
Transcribe: Enables clinicians to maintain eye contact and focus entirely on patient care while Heidi captures every detail, even in challenging environments with multiple speakers or background noise.
Context: Enables clinicians to capture comprehensive patient information and observations without disrupting consultations, creating a complete clinical picture that informs better treatment decisions when it matters most.
Documents: Enables creation of multiple specialised clinical documents from a single consultation, automatically adapting language and format for different audiences while maintaining clinical accuracy and eliminating repetitive documentation tasks.
Templates: Creates consistent document foundations that match individual clinical preferences, ensuring structured output generation in preferred formats while maintaining accuracy through embedded clinical guidance and instructions.
Tasks: Transforms clinical encounters into actionable follow-up items, ensuring continuity of care through systematic tracking of referrals, medication monitoring, and care coordination without manual management.
Ask Heidi: Provides instant access to clinical knowledge and custom document creation through natural language requests, eliminating the need for pre-built templates while adapting to specific clinical requirements and workflows.
Coding: Maximises revenue and reduces coding errors through evidence-based suggestions across multiple coding systems, identifying missed opportunities while standardising coding practices without requiring specialised expertise.
Teams: Establishes consistent practice standards across all team members through role-based access controls and collaborative workflows, enabling standardised protocols and unified care coordination.
Calls: Enhances patient engagement and care continuity through automated routine communications, reducing administrative burden while maintaining consistent patient connection and reducing missed appointments.
EHR Integrations: Eliminates manual data transfer between systems through bi-directional connectivity with EHR platforms, enabling automatic import of patient data and organised export of completed documentation.
Compliance Tools: Ensures regulatory adherence through automated retention scheduling and compliance monitoring, meeting jurisdictional requirements while maintaining audit trails and institutional policy compliance.
Data Privacy: Protects patient information through enterprise-grade security and local compliance measures, ensuring encrypted data handling with automatic de-identification while maintaining zero-tolerance access policies and full regulatory compliance.
Categories & Use Cases
Screenshots
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Screenshot of Heidi's AI medical scribe appearing across devices. It is available in 110+ languages and can be used across 200+ different specialties - from primary care to allied health, emergency medicine to mental health - and practice sizes - from solo clinicians to clinic groups, telehealth and large hospitals, and accessible via web browser, desktop app, iOS and Android, and Chrome extension.
Product Demos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Countries | Global |
| Supported Languages | 110+ |