Hello Reviews

Hello Reviews is a reputation management software designed to assist businesses of all sizes in collecting and managing online reviews. According to the vendor, this software focuses on generating positive reviews on platforms such as Google, Facebook, and Yelp to enhance a company's online reputation and increase visibility in search results. Hello Reviews is said to be suitable for businesses in various professions and industries, including real estate, fitness and wellness, property management, accounting and finance, and real estate agencies.

Key Features

Simplify review collection: Hello Reviews is claimed to simplify the process of collecting reviews by sending customers a text or email requesting their feedback. Customers can rate the business out of 5 stars, and negative reviews are reportedly kept private while positive ones are directed to Google for publishing.

Capture negative reviews: The vendor states that Hello Reviews ensures negative reviews are captured and not posted online. Customers who rate the business negatively are asked to leave their feedback, which is kept private and emailed to the business. This allows businesses to address and resolve any issues before negative reviews are made public.

Collect reviews on various platforms: Hello Reviews enables businesses to collect reviews on multiple platforms, including Google, Facebook, Yelp, and more. According to the vendor, generating reviews on these platforms helps businesses build a strong online reputation across different review sites.

Improve local search ranking: Hello Reviews is claimed to help businesses enhance their local search ranking by generating positive reviews. Positive reviews are said to play a crucial role in boosting a business's visibility and credibility in search results, attracting more customers and potentially increasing revenue.

Leave a positive first impression: Hello Reviews allows businesses to leave a positive first impression when potential customers search for their business. According to the vendor, having a high number of positive reviews and a strong overall rating helps businesses stand out and instills confidence in potential customers, potentially leading to increased trust, customer engagement, and sales.

Automated review collection: Hello Reviews is said to automate the review collection process by sending review requests to customers via text or email. The vendor claims that this saves businesses time and effort in manually reaching out to customers for feedback.

Customizable review request templates: According to the vendor, Hello Reviews provides customizable templates for review requests, allowing businesses to tailor their messages to align with their brand voice and values. This is said to ensure a consistent and personalized experience for customers when leaving reviews.

Review collection in email signatures: Hello Reviews reportedly offers the option to include review collection links in email signatures. The vendor states that this makes it easy for customers to leave reviews directly from their email correspondence, potentially increasing the number of reviews received.

Review collection on websites: Hello Reviews allows businesses to embed review collection widgets on their websites. According to the vendor, this encourages website visitors to leave reviews and contributes to building a strong online reputation.

Review analytics and reporting: Hello Reviews provides businesses with comprehensive analytics and reporting on their review performance. According to the vendor, this includes tracking the number of reviews received, average ratings, and sentiment analysis, allowing businesses to gain insights and make data-driven decisions to improve their online reputation.