Name: Heroic Knowledge Base
Price: 129 USD
Rating: 6 (1 reviews)
Author: Hero Themes

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Batch Management Software

Software Configuration Management

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Digital Rights Management (DRM)

Document Management

Dropshipping

Electronic Signature

Operational Analytics

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printing

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Consulting and Advisory Services

Content Delivery Networks (CDN)

Data Fabric

Data Recovery Service

Fraud Detection

Hadoop-Related

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Managed File Transfer (MFT)

Network Performance Monitoring

Office Migration and Repair

Robotic Process Automation (RPA)

System Monitoring

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Blogging

Competitive Intelligence

Content Management

Email Marketing

Local Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Web Analytics

Wholesale Marketplace

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

User and Entity Behavior Analytics (UEBA)

Security

Architecture

Camp Management

Chargeback Management

Dental

Digital Forensics

Nonprofit CRM

Plagiarism Checker

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Priority Matrix

Appfluence

eMeetingsOnline

ReportsNow

FastPIPE

FastEST, Inc.

AspenOne Supply Chain Management

Aspen Technology

Crowdtap

Frosmo

Frosmo Ltd

Azurepath

Azurepath, LLC.

Screenful

Screenful Oy

Aras PLM

Aras Corporation

Heroic Knowledge Base is a WordPress plugin that, according to the vendor, allows users to create a searchable and customizable knowledge base for their website. It is designed to provide a curated knowledge base experience for both website owners and their visitors. The product is suitable for businesses of all sizes, from small startups to large enterprises. It is widely used by customer support teams, technical documentation teams, software development companies, e-commerce businesses, and SaaS companies.

## Key Features

**User Restriction**: According to the vendor, the plugin allows users to lock the entire knowledge base, individual categories, or single articles to logged-in users. It also provides control over access to knowledge base content based on user authentication.

**Internal / External Site Support**: The vendor states that the plugin can be used on a public site, password-protected site, or internal intranet, allowing users to customize the visibility of the knowledge base based on their specific needs.

**Multilingual Support**: According to the vendor, the plugin supports running a knowledge base in multiple languages using the WPML plugin, enabling businesses to offer content to a global audience and cater to users in different languages.

**Article Attachments**: The plugin allows users to add downloadable files to articles, such as PDFs, documents, or images, according to the vendor. This feature enhances the content of articles by providing additional resources and information.

**Built-in Table of Contents**: According to the vendor, the plugin automatically generates an in-article Table of Contents for articles. This feature facilitates easy navigation within lengthy articles, ensuring a better user experience for visitors.

**Setup Assistant**: The vendor claims that the plugin simplifies the initial setup process by guiding users through installation and configuration. It includes sample content to help users get started quickly.

**Article Ordering**: According to the vendor, the plugin offers drag and drop functionality to arrange the order of articles. Users can choose from a range of presets to determine how articles are displayed in the knowledge base.

**Category Ordering**: The vendor states that the plugin allows users to easily organize categories exactly the way they want them. Users can control the order in which categories appear in the knowledge base.

**Article Tags**: According to the vendor, the plugin enables users to assign tags to articles for easier sorting, management, and discovery. This feature enhances the searchability and categorization of articles.

**Article Comments**: The vendor claims that the plugin allows users to enable comments and replies on knowledge base articles, fostering engagement and enabling users to provide feedback or ask questions.

Basic

Founded in 2003, Vivantio is a provider of customer service optimization software and solutions for B2B service teams. By combining enterprise-level software with the flexibility of a cloud-based solution, Vivantio provides a unified service management platform. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.

Vivantio

Bloomfire

Heroic Knowledge Base

Knowledge Management

Hero Themes

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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Knowledge Management Systems

Heroic Knowledge Base

Overview

What is Heroic Knowledge Base?