Hivebrite Reviews and Ratings

Rating: 7.5 out of 10

Score

7.5 out of 10

Community insights

TrustRadius Insights for Hivebrite are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Platform: Users find HiveBrite to be extremely user-friendly, both as a platform administrator and as a general user. They appreciate the intuitive interface, which makes it easy to understand and quickly ramp up. Several reviewers have mentioned that the user-friendly front-end interface for members and the intuitive back-end for admins contribute to a simplified onboarding process.

Customization Options: The customization options offered by HiveBrite are highly valued by users. They appreciate the ability to tailor the look and feel of their community site, as well as customize various aspects of the platform to meet their specific needs. This high degree of customization available without having to rely on external changes is seen as a significant advantage by many users.

Continuous Support and Updates: Users commend HiveBrite for providing continuous support and regularly updating the platform. The proactive and responsive customer support team is highly regarded for their quick solutions and workarounds in addressing any issues or concerns raised by users. Reviewers appreciate that HiveBrite accepts feedback from clients, demonstrating a commitment to improving the platform based on user suggestions.

Reviews

2 Reviews

Building a Robust Community of Practice with Hivebrite

Rating: 8 out of 10

Incentivized

February 25, 2022

Use Cases and Deployment Scope

I use Hivebrite to support an online global community of practice. This Hivebrite platform allows our 2,000+ members to connect with each other, learn critical skills in their field, and lead in uncertain circumstances.

Pros

Connection - the member directory and group features are especially strong in this area.
Customizable - the Hivebrite platform can be tailored for several different audiences with different purposes.
Customer Service - The Hivebrite support team offer top-notch support!

Cons

LMS - It would be great if native learning management system functions could be added to the platform.
1:1 Conversations - the private messaging feature could definitely be improved upon.
Language integration - being able to translate comments and conversations on the platform would be helpful to our global audience.

Likelihood to Recommend

Hivebrite is a great platform if you and your team do not want to manage a custom-built website - which can be both time-consuming and costly.

Verified User

Manager (51-200 employees)

Vetted Review

3 years of experience

GREAT PLATFORM - BEAUTIFUL UX/UI - EXPENSIVE UPGRADES

Rating: 7 out of 10

Incentivized

February 17, 2022

Use Cases and Deployment Scope

We use Hivebrite to host an overarching community for a niche demographic so as help improve their ability to network, find and attend virtual and in-person events, connect with mentors or mentees, search or post-career opportunities, and more. We also host industry and brand-specific communities within the platform to support stronger communication and engagement within those subsets.

Pros

Fast responding customer service with enthusiastic willingness to solve your tech problems.
Continual upgrades to platform's UX/UI.
Comprehensive support resources and articles.

Cons

Hivebrite crowdsources feature requests from existing customers, then adds those improvements into the most expensive Enterprise package to force upselling. Lower tier customers get their hopes up, only to find out the feature is still out of reach.
There are random and bizarre upgrades and these often cause other problems in the system.
If your feature request is not requested by others, it will never happen.

Likelihood to Recommend

PRO: Easily the most beautiful community-building platform out there and flexible with pricing.

CON: They routinely make feature upgrades and then add those to the Enterprise package only. There are no in-between add-on options if you desperately need that one feature but do not require the Enterprise package as a whole.

Verified User

C-Level Executive in Marketing (1-10 employees)

Vetted Review

2 years of experience

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