Name: Hormiga
Author: Applicat Technologies

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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Hormiga, developed by Applicat Technologies Ltd., is a comprehensive last mile delivery and logistics management platform designed to enhance capacity, efficiency, and customer experience in delivery operations. It caters to both large enterprises and small to medium-sized businesses across various industries, including logistics, courier, express, and parcel (CEP) services, retail, grocery, and distributors.

## Key Features

**Dynamic Routing Optimization**: Applicat's routing optimization feature offers flexible routing strategies, including fixed, dynamic, or hybrid options, tailored to the specific needs of delivery operations. By analyzing delivery tasks and operational constraints in real-time, the system creates optimal routes considering factors such as vehicle availability, parcel capacity, and delivery time-windows.

**Driver Mobile App**: The driver mobile app provided by Hormiga equips drivers with the necessary tools for efficient and accurate deliveries. Leveraging Applicat's Right-First-Time AI™ technology, the app guides drivers to the correct pickup and delivery locations, increasing the likelihood of successful first-attempt deliveries. Drivers can access real-time information about their routes, including optimized directions, delivery instructions, and customer details.

**Smart Dispatching**: Hormiga's smart dispatching feature empowers dispatchers to plan and optimize routes, assign tasks to drivers, and manage workloads effectively. Dispatchers can plan routes in advance and make real-time adjustments based on changing circumstances such as traffic conditions or driver availability. This feature ensures fair and efficient distribution of work among drivers, optimizing the utilization of available resources.

**Tracking & Visibility**: Hormiga provides comprehensive visibility into the entire delivery process, enabling users to monitor and track goods, driver activity, and operational progress. Real-time monitoring of deliveries offers accurate and up-to-date information on the location and status of each parcel. Users can access detailed data and analytics on key performance indicators, facilitating informed decision-making and identifying areas for improvement.

**Backend Management**: Applicat's backend management feature serves as a centralized hub for managing and optimizing delivery operations. Leveraging AI, analytics, and reporting capabilities, it provides actionable insights and automates key processes. Users can monitor and analyze performance metrics, identify bottlenecks, and implement continuous improvement strategies. The backend management feature seamlessly integrates with existing systems, such as transportation management and enterprise resource planning, streamlining operations and ensuring data synchronization.

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Overview

What is Hormiga?