Name: i-doit
Rating: 9 (2 reviews)
Author: Open Source

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Emissions Management

Online Notary

Enterprise

Accounting

Anti-Money Laundering (AML)

CTRM

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

API Management

Authorization

Cloud Storage

Component Content Management

Data Deduplication

Data Governance

Fraud Detection

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Load Testing

M2M Application Development

Managed Print

Managed Private Cloud

Managed Public Cloud Infrastructure

Network Performance Monitoring

Output Management

Relational Database Management Systems

Sensitive Data Discovery

Service Virtualization

User Activity Monitoring

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Data Cleansing

Data Management

Digital Experience Intelligence

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Headless eCommerce

Sales Engagement

Sales

Data Loss Prevention

Security Information and Event Management (SIEM)

Security

Banking

Car Rental

Church Management

Home Health Care

Intelligent Document Processing

Retail Execution

Vertical-Specific

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### Documentation and Data Management
Users have highlighted the ease of structuring and capturing data within i-doit, praising its flexibility and the ability to customize documentation through various add-ons. The reliable support provided by the manufacturer has also been commended, along with the extensive features for documenting diverse assets. However, some users have pointed out areas for improvement, such as the need to enhance the definition of mandatory fields based on object-CMDB status. Despite these minor drawbacks, i-doit remains a valuable tool for efficiently managing and organizing documentation and data across different network operations.

### Licensing and Compliance
Users have highlighted the efficiency and effectiveness of i-doit in managing licenses, contracts, and compliance requirements within their IT infrastructure. They appreciate the platform's ability to provide a centralized location for tracking software licenses, maintenance agreements, and service contracts. While some users initially faced challenges in setting up a coherent data structure, once established, i-doit facilitated a transparent overview of expiring licenses, maintenance schedules, and updates. The tool's flexibility in documenting IT assets, including cable infrastructure, software, and licenses, has been commended for streamlining information retrieval processes. Despite some initial hurdles related to user commitment to thorough documentation, i-doit has proven to be a valuable asset in enhancing operational efficiency and maintaining compliance standards.

### Asset Management
Users consistently praise i-doit for its robust asset management capabilities. The reviews highlight the ease of setting up and using i-doit for managing various assets, including IT infrastructure, software, licenses, and maintenance schedules. Users appreciate the granularity and flexibility in configuring assets, making it suitable for both small businesses and large enterprises with complex environments. The positive feedback extends to the reliable support provided by i-doit personnel, who efficiently address user queries and issues. Despite some initial challenges in structuring data and documenting dependencies, users find i-doit to be a valuable tool for enhancing efficiency and maintaining a transparent overview of their assets.

Easy to use: Several users have found i-doit to be easy to use, even for average skilled IT workers. They appreciated its user-friendly interface and intuitive design, which made navigating and managing assets effortless.

Advanced possibilities: Many reviewers have praised the advanced possibilities offered by i-doit. They highlighted its extensive configuration options, allowing them to customize and tailor the software according to their specific needs. This flexibility has been particularly valuable for businesses of various sizes and complex environments.

Efficient support team: Users have had positive experiences with the i-doit support team. They described the support personnel as friendly, purposeful, and quick in resolving their questions or concerns. The comprehensive answers provided by the support team during the initial setup were particularly helpful in getting started with i-doit smoothly.

Difficult to Find Settings: Some users have found the web backend of the product to be a little confusing, stating that certain settings are sometimes difficult to find and are a bit hidden. They expressed a desire for improved visibility and accessibility of these settings within the interface. This feedback suggests that there may be room for improvement in terms of organizing and presenting the available options.

Outdated Graphic Design: Several reviewers mentioned that the graphic design of the product could use an update. Users feel that a more modern design would enhance the overall user experience and make it more visually appealing. This feedback highlights the importance of keeping up with current design trends to ensure that the product remains relevant and visually engaging for users.

Limited Customization Options: Another common concern raised by users is the limited customization options available in this product. Some users expressed frustration at not being able to personalize certain aspects according to their preferences or specific needs. Expanding these customization capabilities could potentially improve user satisfaction and cater to a wider range of user requirements.

i-doit is an open source IT documentation and configuration management database (CMDB).

Founded in 2003, Vivantio is a provider of customer service optimization software and solutions for B2B service teams. By combining enterprise-level software with the flexibility of a cloud-based solution, Vivantio provides a unified service management platform. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.

Vivantio

i-doit

Configuration Management Databases

Likelihood to Recommend

SysAid

Adverity

Senior Project Manager

i-doit 2021-12-12 16:49:47

Lansweeper

Sr. Systems Engineer

i-doit 2021-12-08 11:06:59

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

User interface

Expensive for small

Assets management

Email management

Tracking and management

Bit pricey

Internet connections

Incident management

Object types

Time consuming

Asset management

Performance monitoring

Open source

Ip address

Easy to install

Business operations

Auto discovery

Management platform

User friendly

Service management

Home

IT assets management. The most effective tool for project documentation. Integration of existing data sources. Provides information you need in a centralized and well-organized repository. Effective in documenting IT infrastructures. Helps in device auto discovery. Has been very efficient in ensuring that it manages changes in the organisation effectively. Helps to map relationships.

Data Visualization.
Configuration Management.
Impact Management.

No disdain In any manner.
Has a beautiful UI.
Has basic editing functions that enables IT companies to have efficient Infrastructure Management.

Professional CBDM.
Network Documentation.
IT documentation.

Lets you run a relationship-based CMDB model for service modeling and visualization.
It becomes very easy to weigh the dependency chain between devices, software assignment, and cluster management for easy documentation.
Gives quick solutions on how to troubleshoot networks.

We use this for asset management throughout our company, globally.

Positive ROI - we know what we have out there in today's work from home world.

i-doit

Overview

What is i-doit?