TrustRadius Insights for IBM Apptio are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Ease of Navigation: Users have praised the platform for its intuitive interface and easy navigation, making it simple to access features and functionalities. The straightforward design allows users to quickly find what they need without getting lost in complex menus or options.
Data Visualization Features: Reviewers appreciate the robust data visualization tools that help in creating insightful reports and models tailored to specific business needs. The ability to present complex data in a visually appealing manner aids in better understanding trends and patterns for informed decision-making.
Cost Management Optimization: Customers value the platform's capabilities in optimizing cost management processes, including detailed expense tracking, cost transparency, and efficient financial planning functionalities. By providing clear insights into expenses and facilitating budgeting tasks, the platform enables businesses to make strategic financial decisions effectively.
We use IBM Apptio to recharge monthly invoices by user to Business Inits. We also do our yearly MTP and quarterly LE budgets. We feed this info back to EIT SLT and BUs.
Pros
Easy to upload data as required
Easy to create formulas to get the data in the right format for recharge
Easily creates budgets and rolling forecasts
Cons
Can be slow when showing live demos
Likelihood to Recommend
Easy to do the recharge we require, which was completely manual before IBM Apptio. Budget creation was in Excel with many issues and bugs.
We currently use Targetprocess and Apptio One. Our current scope is to provide the business with transparency on cost, forecast and budget along with workforce management and product portfolio to have an holistic view on what is happening in IT and what we are spending on.
Pros
Clean user friendly interface
Community Support
Cons
More visualizations for dashboards
Easier access to content in the community
Likelihood to Recommend
The Apptio toolset is fantastic in some areas at data relationships and modelling, but could do with improving its interface in Target process around mapping data from the different products
VU
Verified User
Employee in Information Technology (501-1000 employees)
We are using cost transparency and have started to implement IT Planning. We are looking to provide a greater level of transparency for the business on our IT costs and to gain greater control over our budgeting and forecasting.
Pros
Bringing multiple datasets together
Bespoke and out of the box reporting
Data integrations to finance and hr tooling
Cons
The UI is dated and would benefit from an upgrade
The UI across Apptio products should be the same
Integration of common language AI
Likelihood to Recommend
I've not seen another tool on the market that can bring costing data and people data together in a seamless way.
We are using Apptio more as dashboard for various cost analyses, for cost allocation reporting and for planning the future costs.
1. Graphs - One of the challenges is that we don't have waterfall charts in ApptioOne cost.
2. Comparison - We would like to compare planning data with actual cost by choosing one or more forecast plans. At this moment we can upload only one forecast plan from the Planning platform to the Cost platform.
3. KPI - It would be nice to have more KPIs or possibility to choose what we would like to see in it, while we are making input in our plans.
4. Target plan KPI. We would like to have possibility to upload Targets in to the planning. There is an option to enter the Targets, but not to upload it. We would like to use it in KPI cell while we are making input in our plans.
Pros
Customer service
Supporting with an issues
Fast reaction into requests
Cons
Graphs
Likelihood to Recommend
Expaind few of them in the first question
VU
Verified User
Analyst in Finance and Accounting (1001-5000 employees)
We are using Costing and planning modules. Main issues are with reporting, visualizations and for planning part Labor planning is very inconvenient due to separate tabs for existing and planned, users have to jump between these tabs, don't have combined view of actual and planned FTEs in one sheet.