IBM Concert platform

Score8 out of 10

9 Reviews and Ratings

What is IBM Concert platform?

IBM Concert® provides AI-driven insights used to simplify and optimize IT operations across siloed tooling and datasets. Powered by IBM watsonx™, Concert® uses generative AI (gen AI) to cut through the complexity of application management.

Categories & Use Cases

#1 most frequent

Professional, Scientific, and Technical Services

“Forecast cycles reduced from weeks to days”
— Manager Business Development, Axelliant LLC

Pros

AI-driven risk and issue detection for proactive problem identification
Strong integration capabilities with existing enterprise tools
Provides a unified view of applications and IT environments

Cons

Limited integration capabilities with non-IBM solutions
User experience challenges for non-technical business users
Performance degradation when handling large datasets or complex simulations

Ali Abrar

Manager Business Development in Sales at Axelliant LLC (51-200 employees employees)

Use Cases and Deployment Scope

We use IBM Concert as a collaborative, AI‑assisted planning and performance management platform. It sits on top of our existing systems—including ERP, CRM, data warehouses, and spreadsheets—to help teams coordinate planning, forecasting, and operational decision‑making. IBM Concert centralizes planning workflows, reducing version‑control issues and manual reconciliation. We have adopted IBM Concert across Finance, Operations, and Sales.

Pros

IBM Concert creates a shared, AI‑aware workspace where finance, operations, supply chain, and business teams can work on the same plan without stepping on each other.
Its AI layer is unusually strong at spotting issues humans miss.
Integrating Data From Disparate Systems Without Heavy IT Work
Embedded Collaboration That Reduces Email and Meetings

Cons

Non‑technical business users sometimes struggle to understand how to structure planning models or scenarios
When organizations load massive datasets or run complex simulations, performance can dip.
Admin tools could be more streamlined

Return on Investment

Forecast cycles reduced from weeks to days
IBM Concert’s AI‑driven anomaly detection and scenario modeling help teams catch issues early.
Organizations respond faster to volatility, reducing risk exposure and capturing opportunities sooner.

Usability

Alternatives Considered

Anaplan

Other Software Used

Workday Adaptive Planning, Oracle Cloud EPM Planning, Anaplan

Alok Singh ☁️View profile

Technical Consultant in Information Technology at Salesforce (10,001+ employees employees)

Use Cases and Deployment Scope

We are using IBM Concert for addressing critical risks and issues in our IT team. It helps prioritising risk and vulnerabilities. It acts like command center for all our application.Before IBM Concert, our teams were overwhelmed by security alerts. now we use it's AI features to identify which vulnerabilities are actually risky.

Pros

prioritising risk
It's AI for risk analysis
Automating and tracking SSL/TSL certificates

Cons

Simplify user experience
UI refresh time
Session management

Return on Investment

Better ROI
Team Productivity
Reducing Tech Debt

Usability

Alternatives Considered

Datadog App and API Security

Other Software Used

Salesforce Agentforce Service, Slack, Quip

Vivek Singh View profile

Sr Executive QA in Quality Assurance at Amcor flexibles india pvt ltd (10,001+ employees employees)

Use Cases and Deployment Scope

IBM Concert is the best tool of Generative AI driven technology automation, it helps an organisation to optimise their IT programmes. IBM Concert is used in applications risk management, certificate management, operational efficiency and application performance optimization.

Pros

It does well in Data driven dicision making
Automation
Proactive problem resolution
Generative AI powers features
Unified view of application

Cons

It can also improve in lifecycle management
It would be better to integrate it with other tools
It would have been great to improve enhanced AI capabilities

Return on Investment

There was nothing negative impact on our overall business.
Although I had left positive and easy of doing with Automation.
best in class generative AI insights which is very helpfull for our organisation

Usability

Alternatives Considered

IBM NS1 Connect

Other Software Used

IBM NS1 Connect

Verified User

Engineer in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

We use IBM Concert to monitor and report on our IBM Power estate and enable us to have a single pane of glass or morning cup of coffee view of the state of our environment. I also love that it can not only report metrics and compliance issues but you can also remediate problems and perform upgrades straight out of Concert.

Pros

Application-Centric Visibility (Concert 360 View)
Use of Generative AI for Actionable Insight powered by watsonx
Built-in automation

Cons

More opinionated defaults for application modeling
Role-specific onboarding flows (dev vs SRE vs security)

Return on Investment

Admins can respond better to issues
Compliance can be remediated with automation
Downtime and compliance failures are expensive

Usability

Alternatives Considered

IBM Turbonomic, IBM PowerVM, Red Hat Ansible Automation Platform, IBM Storage Scale and IBM Storage FlashSystem

Other Software Used

IBM AIOps Insights, IBM AIX, IBM Spectrum Control

Verified User

Engineer in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

I work as a software developer, and the application I develop is vetted with IBM Concert to find security issues like CVEs, vulnerable jars, and automatic solution suggestions for the highlighted issues as well. There is a separate application security team in my company that mainly uses the IBM Concert application and helps us configure it on different applications. Once the configuration is complete, any new enhancements I make are analysed with the IBM Concert tool to find security issues and patch them before releasing the software for our users.

Pros

It helps find out security vulnerabilities and address them in short time.
We also use it mainly to track if our application meets various compliance and standards that are set by our organization.
Our production support team mainly use it as a dashboard to monitor various different applications altogether in a same view where it shows many different metrics like the application health, open security issues, memory usage, certificate renewal timelines etc and this helps them notify the development team about any priority things to be done in order for the application to maintain the organization standards.

Cons

Currently I think there is no provision to simulate things like "What happens if this database goes down?". So I think IBM should try to add some section where they can allow the users to simulate things on a particular application to see or understand the behaviour without really making any changes.
I also need some feature that analyses the application real time usage and suggest if the allocated memory is more than needed and it can be reduced so that our overall cost to host that application gets reduced. Feature like this is really useful for company like us to save more cost.
Enhancing the current Software Composition Analysis (SCA) to not only show if a library has a CVE, but also its "health" metrics, such as how often the library is updated, the number of active maintainers, and if it is at risk of being abandoned.

Return on Investment

The overall time it saves for each of our development team member is huge in a way that we are able to use the extra time to focus on future planned tasks.
On the same note, this auto vulnerability fix suggestion is so good that it makes us lazy not to explore other possible solutions and makes us depend more on the IBM Concert tool.
Few developers have reported a steep learning curve and find the interface complex. So we had to maintain training materials for new joinees to go through and understand on how to use this tool.
With recent AI evolution, the suggestions are getting way better than before and it even makes us complete the work in few minutes.

Usability

Alternatives Considered

Datadog App and API Security

Other Software Used

Grafana, Splunk AppDynamics, GitLab

Datadog

Harness

IBM Concert platform

What is IBM Concert platform?

Categories & Use Cases

Most Frequent Users

Professional, Scientific, and Technical Services