Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Awards Management

Direct Secure Messaging

Loan Servicing

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### Online Collaboration
Users universally praise IceWarp's robust online collaboration features. The consensus among reviewers is that IceWarp excels in providing a user-friendly platform for collaboration, offering advanced functionalities like document online editing, conferences, and TeamChat. Users appreciate the high level of security provided by IceWarp, which surpasses that of competitors like Microsoft and Google. The convenience of having all collaboration tools in one integrated solution is highlighted as a significant advantage by users, streamlining their workflow and enhancing productivity. Additionally, the availability of a wide variety of plans, including those tailored for the education sector, further adds to the appeal of IceWarp's online collaboration capabilities.

### Communication Tools
Users appreciate IceWarp's communication tools for their efficiency in facilitating team collaboration and communication within the platform. The integrated chat feature, along with the ability to arrange meetings and check employee availability directly from the mail console, adds a layer of convenience to daily operations. While some users find the communication tools to be basic and lacking additional features like chat channels or cloud-based data storage, others highlight the platform's ease of use and security in creating new users and managing authentication. IceWarp's communication tools seem to strike a balance between functionality and simplicity, catering to various organizational communication needs.

### Server Management
Opinions vary on IceWarp's server management capabilities. Users appreciate the ease of version upgrades and system management, highlighting the simplicity and effectiveness of IceWarp as a mail solution. However, some users express concerns about evolving pricing structures and the need for a robust server setup. Additionally, there are suggestions for improvements such as local server backup options and enhanced privacy policies and security functions. Despite these mixed sentiments, IceWarp's server management remains a key consideration for users evaluating mail server solutions.

### Cloud Solutions
Users generally appreciate IceWarp's cloud functionality for its ease of access and data backup features. However, some users find the platform to be lacking in advanced features such as chat channels and more robust cloud-based data storage options. While the automatic data backup and intuitive user management are highlighted as strengths, the absence of certain features compared to leading platforms like GMAIL is noted as a drawback by some reviewers. This mixed sentiment suggests that while IceWarp's cloud solutions offer basic functionality, there is room for improvement to compete with more feature-rich alternatives in the market.

Users have made several recommendations for Ice Wrap based on their experiences. The most common recommendations are as follows:

1. Ice Wrap is praised for its ease of use and user-friendly interface. Users have found the platform to be straightforward and intuitive, making it easy for them to navigate and utilize its features.

2. Users recommend Ice Wrap because of its seamless integration with other tools and its ability to provide secure authentication. This integration allows users to streamline their workflow by connecting different tools and platforms, while the secure authentication ensures that sensitive information is protected.

3. Ice Wrap receives recommendations for its internal meeting capabilities and employee availability tracking. Users appreciate the functionality that allows them to schedule and conduct internal meetings efficiently, as well as track employee availability, which helps teams stay organized and optimize their collaboration.

Overall, users find Ice Wrap to be a valuable tool that provides ease of use, integrations with other platforms, and features for internal meetings and employee availability tracking.

All-in-one Solution: Multiple users reported that IceWarp is an all-in-one solution for their business needs. They appreciate that it provides email services and a range of useful tools such as document editing, management, and group chat capabilities in one place.

Easy to Use Interface: Many reviewers appreciated the user interface of IceWarp. They found it to be beautifully laid out, simple, and easy to use. This allowed them to keep track of emails and communication with customers and colleagues alike.

Mobile Application Support: Several users were impressed that IceWarp works with mobile applications. They found it helpful to access their emails and business tools on-the-go through the mobile application integration.

Outdated Interface: Several users have expressed that the user interface of IceWarp is outdated and needs modernization. While some users appreciate the efficiency of the plain interface, others believe it could benefit from a more modern look.

Limited Free Trial: Some reviewers have pointed out that the free trial offered by IceWarp doesn't allow for a complete experience of all features. This can make it difficult for potential customers to determine if this software is suitable for their needs.

Inadequate Privacy Policies: A few users have expressed concern about the privacy policies and security functions provided by IceWarp. They feel that these policies are not clear or strong enough for an email provider server, which can be worrying for those who prioritize data security.

IceWarp, from the company of the same name headquartered in Springfield, Virginia, is an email applications and unified communications offering.

Paubox, headquarted in San Francisco, offers their HIPAA compliant encrypted email service, the Paubox Email Suite, which features Encrypted Email, Inbound Security with ExecProtect, and Email DLP under one subscription.

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Company Overview:
IceWarp,Inc. is one of the world's largest unified messaging, collaboration, mobility and security solutions. It originally focused on development of high powered Email server in 1999, which transformed over time into the full messaging solution by 2011. IceWarp's solutions meet the needs of businesses of all sizes -- from SMBs to enterprises. Customers include Cisco,Chipotle, Toyota, Burger King and Marriott.

Description:
IceWarp. Inc.'s messaging server is built for today's mobile workforce; delivering email, instant messaging, VoIP, text messaging, spam and virus protection, and a robust collaboration suite on a single platform. The IceWarp server scales as a business grows, resulting in lower total cost of ownership than its competitors. IceWarp's communications platform is trusted by the world's largest brands.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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