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Ideagen Procedure Management

Score9.1 out of 10

2 Reviews and Ratings

What is Ideagen Procedure Management?

Op Central is an operations, training & compliance management software platform for franchises and multi-site organisations, from the company of the same name in South Yarra, Victoria.

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Top Performing Features

  • Course authoring

    Users can develop and assemble online learning content.

    Category average: 8.4

  • Course catalog or library

    Learning content is organized into a course catalog or browsable library.

    Category average: 8.6

  • Player/Portal

    Students or employees can engage with content and take courses using this interface, which may be called a player or portal.

    Category average: 7.6

Areas for Improvement

  • Gamification

    Presents course material in a game-like format to increase engagement and enjoyment.

    Category average: 6.9

  • Single Sign On (SSO) Enabled Learning

    Utilizes SSO technology to ease the login process for users.

    Category average: 9

  • Learning content

    The vendor offers high quality pre-made courses or assets. These may be specific to certain industries or technologies.

    Category average: 7.4

Ideagen Op Central - YES

Use Cases and Deployment Scope

We use the platform as a centralised way for our brands to all connect.
It allows for easy access to policies, protocols, e-learning content, audits and reportinga cross all of our brands. Having everything in one place allows our departments to make changes to internal policies/protocols however small or big that will then be automatically oushed out to those who require to reread the chnage and automatically version controls the document. The platform has the ability to also flag upcoming expiry dates for licences/certifiactes that are team members are required to keep upto date to ensure compliance is meet - this adds another level of security as they are less likley to forgot aboout renewing/uploading.

Pros

  • Policy control
  • Centralised learning
  • Easy to navigate modules
  • Provides AI function to create questionaire based on policy/protocol uploaded to ensure competency

Cons

  • Easy formatting - allowing the screen to expand when creating a document
  • Provide hardcopies of updfating documents that are not watermarked to be used if there were ever an issue with accessing the platform.

Return on Investment

  • Allows all brands to be housed on one platform rather than across 3
  • Mitigates the manual labour in preparing policies, converting to PDF, loading and then notifying teams of changes

Usability

Other Software Used

Zenoti, Dayforce

Ideagen Op Central – Changing The Game!

Use Cases and Deployment Scope

My business utilises Ideagen Op Central across multiple brands for a large number of employees. We were seeking a platform to have everything in the one place instead of multiple platforms like we were doing in the past. This has made the experience so much more seamless and intuitive for our business.

Pros

  • Functionality
  • Educational content
  • Integration
  • Auditing
  • Reporting
  • Graphic Design

Usability