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What is iiko?

iiko is a restaurant management system designed to streamline operations and improve efficiency in the food service industry. The vendor claims that iiko is suitable for businesses of all sizes, from small cafes and food trucks to large restaurant chains and multi-location franchises. According to the vendor, iiko is used by restaurant owners and managers, chefs and kitchen staff, front of house staff, food and beverage directors, and hospitality industry professionals.

Key Features

Cloud Platform: According to the vendor, iiko provides a comprehensive cloud platform for running a hospitality business, bringing together all aspects of operations into one platform.

Head Office Tools: The vendor claims that iiko offers tools and support for businesses to operate compliantly and confidently, allowing them to standardize policies and handle data in accordance with local legislation.

Front of House Streamlining: The vendor states that iiko helps streamline customer-facing activities, ensuring accurate order taking and quicker dish delivery for an improved guest experience.

Back of House Optimization: According to the vendor, iiko optimizes back of house processes, automating tasks and reducing friction with customer-facing staff to ensure smooth operations.

Ecommerce Flexibility: The vendor claims that iiko provides customers with flexible ordering options, allowing them to order and pay from the table without pausing conversations.

Above Store Insights: According to the vendor, iiko offers deeper insights into overall operations, providing a real-time birds-eye view of everything happening in the business.

Inventory Management: The vendor states that iiko integrates fully with suppliers, offering comprehensive stock and waste management features. It enables businesses to track gross profit, identify key variants, and address any issues.

Table Reservations: According to the vendor, iiko provides online table reservations and seamless integration with SevenRooms, making table management easy and efficient.

Staff Management: The vendor claims that iiko simplifies staff management with scheduling and performance tracking features, allowing businesses to manage staff schedules and track performance metrics.

Reporting and Analytics: According to the vendor, iiko offers detailed reporting and analytics, providing businesses with access to actionable insights for data-driven decision making.

Categories & Use Cases