Name: INCONTACTO
Price: 300 USD
Author: INCONTACTO

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Alumni Management

School Management

Education

Business Intelligence (BI)

Collaboration

Document Generation

Visitor Management

Visual Collaboration

Workflow

Enterprise

Accounting

Financial Close

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Application Lifecycle Management (ALM)

Change and Configuration Management

Cloud Storage

Data Fabric

Database Performance Monitoring

Dynamic Application Security Testing (DAST)

Email Encryption

Fraud Detection

Integration Platform as a Service (iPaaS)

Master Data Management (MDM)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Observability

SaaS Management

Software-Defined WAN

Virtual Desktop Infrastructure (VDI)

Web Application Firewalls

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Computer-Assisted Translation

Consumer Ratings & Reviews

Content Management

Data Management

Email Marketing

Marketing Automation

Online Reputation Management

Public Relations (PR)

Real-Time Interaction Management

Screen and Video Capture

Social Media Management

Social Media Publishing

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Project Management

Prototyping

Professional Services

Customer Relationship Management (CRM)

Point of Sale

eCommerce

Sales

Insider Risk Management

Secure Service Edge (SSE)

Security

3D Modeling

Equation Editors

Forestry

Legal Research

Municipal

Utilities

Vertical-Specific

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INCONTACTO is a versatile multichannel solution designed to enhance customer interactions and streamline communication processes. It caters to a wide range of businesses, including event organizers, marketing agencies, customer service teams, sales teams, and market research companies. According to the vendor, INCONTACTO offers a comprehensive set of tools and services that can help businesses effectively manage databases, provide contact center services, facilitate event attendee registration, create customized forms, send SMS messages, conduct surveys, issue certifications, execute mass email campaigns, manage multi-event applications, facilitate inter-company transactions, implement voting systems, and optimize digital communication strategies.

## Key Features

**Database Management**: According to the vendor, INCONTACTO provides a user-friendly platform for efficient database management, enabling brands to create connections with their target audience. It centralizes and organizes all customer information, offers customizable forms for data collection, and allows real-time access to information with the ability to edit and update contacts.

**Contact Center**: The vendor claims that INCONTACTO's versatile contact center solution caters to various communication needs, including sales, appointment scheduling, customer support, and helpdesk services. The platform also offers an Interactive Voice Response (IVR) system for automated information delivery or collection, supporting both inbound and outbound communication channels.

**Event Attendee Registration**: According to the vendor, INCONTACTO simplifies attendee registration at events, launches, or fairs with its efficient tool. It provides real-time access to attendee information, enables on-site printing of badges and certificates with barcodes or QR codes, and does not require an internet connection for registration and access control.

**Validation Tools**: The vendor states that INCONTACTO offers robust validation tools to ensure accurate attendee access control at events or seminars. These tools enhance security by detecting any fraudulent activities, ensuring accurate attendance tracking, and facilitating smooth material distribution.

**Form Creation**: According to the vendor, INCONTACTO's platform allows users to create and customize forms without any programming knowledge. It saves time, reduces operational costs, and can be integrated with payment platforms. The platform also enables users to manage multiple forms using a single user account.

**SMS Messaging**: According to the vendor, INCONTACTO provides a specialized platform for sending text messages at a national and international level. This communication tool eliminates the need for a smartphone or internet connection for recipients, making it easier to reach the target audience.

**Surveys**: INCONTACTO offers digital or physical survey services to gather feedback and data from the target audience, according to the vendor. The platform provides customized survey platforms with data storage capabilities, making it suitable for market research, customer satisfaction surveys, and data collection.

**Certifications**: The vendor claims that INCONTACTO's platform streamlines the certification process by offering digital or printed certification and event report management. It reduces paper usage, provides control over certification distribution, and simplifies the overall certification management workflow.

**Mailing**: According to the vendor, INCONTACTO's platform enables personalized mass email campaigns and provides real-time access to email open reports. It integrates seamlessly with other communication channels and allows businesses to interact with their database through email campaigns.

**Multi-event App**: INCONTACTO's application facilitates the management of event content and real-time interaction with attendees, according to the vendor. The web-based administrative platform offers features such as event creation, multiple agendas, speaker profiles, exhibitor lists, attendee import, messaging, push notifications, and live streaming capabilities.

Basic

Poll Everywhere is an event management software system offered by Poll Everywhere.

Intro

Present

Engage

Teams

Poll Everywhere

Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.

Bizzabo

INCONTACTO

Event Management platforms is used to manage events, from planning to registration and ticketing, to apps for attendees.

Event Management

Virtual Event

These are features for Virtual Event software.

Registration, RSVP, and ticketing

Attendees can register, RSVP, and/or purchase tickets for the event in advance

Email marketing

Personalized email marketing to registered attendees, either within the software or through integrations

Livestreaming

Events can be broadcast live to hundreds or thousands of attendees

Audience engagement

Interactive features like live chat, polls, Q&A, and gamification

Event recording

Events can be recorded so that attendees can rewatch presentations at a later time

Virtual booths

Sponsors can set up customizable virtual booths that attendees can visit

Networking

Video and text chats specifically for attendee networking are available

Event analytics

Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Audience polling

Attendees can ask questions during the presentation.

Meeting space storage

Includes cloud storage space for files related to the meeting, which is accessible to presenters, attendees, and/or participants.

Annotation

Presenters and/or participants can make real-time annotations to presentation content, such as slides.

Remote support features

Includes features for remote support, such as remote control of mobile devices.

Handouts

Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

Branding options

Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

Integration to Marketing Automation

Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

Attendee list export

The ability to export lists of event participants.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Participant list

Participants can see a list of other participants.

Confidential attendee list

Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

Secure file sharing

File sharing capabilities are secure for sensitive data.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

End meetings

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Record meetings / events

Meetings and webinars can be recorded for playback.

Dial-in attendance

Invitations include a phone number that attendees can to dial into meetings (audio-only).

Online attendance

Invitations include a link for attendees to listen/view/participate in meetings from their internet browsers.

Mute

Attendees have the option to mute themselves during meetings.

Slideshows

Presenters can present slideshows during the meeting within the web conferencing platform.

Media

Presenters can display images and videos during a meeting within the web conferencing platform.

International calling

Supports audio and video for international calls.

Multiple webcam streams

Supports multiple webcam streams for group face-to-face meetings.

Event registration

Attendees can register in advance for upcoming online events (such as webinars).

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

Responsive Design for Web Access

Web design aimed at producing easy-to-read sites across a range of different devices.

INCONTACTO

Overview

What is INCONTACTO?