Informizely

Informizely is a customer feedback and survey platform that, according to the vendor, helps businesses collect actionable insights from their customers. It is said to be suitable for businesses of all sizes, from small startups to large enterprises. Professionals and industries such as conversion managers, customer experience specialists, product managers, marketing managers, and e-commerce companies reportedly rely on Informizely to improve their website, product, service, and conversion rate by running targeted surveys on their website, web app, and emails.

Key Features

Website Surveys: Show targeted slide-in and pop-up surveys on your website at exactly the right time. Configure when and where the surveys are shown with advanced targeting options. Use various question and answer types to collect feedback from visitors. Easily style the survey widget to match your website's design.

Exit Intent Surveys: Show a survey or promotion at the moment a visitor is about to leave your website. Capture valuable insights from visitors who are about to abandon your site. Use advanced triggers and targeting options to customize when and where the survey appears. Improve retention and reduce site abandonment.

Embedded Surveys: Embed a survey inline in your web page. The survey automatically appears when scrolled into view. Configure advanced targeting options to show the survey to specific visitors. Collect feedback directly within your web page.

Link Surveys: Distribute full-page questionnaires using a public link. Get deep insights by sharing the link through various channels. Customize the survey with different question types and answer options. Analyze the responses and gain valuable insights.

Email Surveys: Embed NPS, CES, rating, and choice questions directly in emails and web apps. Collect feedback from customers without them leaving their inbox. Customize the survey to match your email design. Use the responses to improve your products, services, and customer experience.

Net Promoter Score: Use the Net Promoter Score (NPS) question to measure customer loyalty. Understand how likely customers are to recommend your business. Analyze the NPS scores and identify promoters, passives, and detractors. Use the insights to improve customer satisfaction and loyalty.

Advanced reporting dashboard: Access an advanced reporting dashboard to analyze survey responses. Use interactive word clouds to analyze freeform text answers. Filter and drill down into the data based on various criteria. Export results to Excel or integrate with other tools using the Reporting API.

Many available integrations: Integrate Informizely with popular tools like Google Analytics, Google Sheets, Zapier, and more. Use Webhooks to send response data to your system in real time. Track survey widget events on your own website for further processing. Easily integrate Informizely into your existing tech stack.

Works in all websites: Informizely works in all websites, including WordPress, Joomla, Drupal, Squarespace, Magento, and all other CMSs. The code snippet is easy to install and the surveys seamlessly integrate with your website. No matter what platform you use, Informizely can be implemented to collect valuable feedback.