InterviewStream - A solid, reliable, affordable video interview platform for any sized company
Pros
- Simple interface. It's not a flashy product with claims of artificial intelligence or machine learning, etc. It just gets the job done for a fair price.
- Reliable. While we have had some minor issues from time-to-time with live interviews, the recorded interviews have worked fine in several countries around the world.
- Support. Our customer success person was always available and helpful.
Cons
- Reporting could be better. Would love to see more stats around where our users are dropping off, invited vs. completed metrics and ROI numbers as well.
- A better database of technical interview questions.
Return on Investment
- We took a 7 step interview process in one of our high volume areas down to 3 steps. This saved 2 weeks in time to hire and increased our conversion rate with top candidates by 20% (presumably because we moved faster).
- We saved $100,000 minimum in travel expenses in the first year. We don't know the exact amount because much of these costs are hidden in the business, but we could track at least $100k in hard costs.
- Negatively, I'd say we lost a little bit of street credibility on sites like glassdoor where people would vent that they didn't like recorded video interviews. Over time that feedback dwindled as this strategy has been adopted by more companies.
Alternatives Considered
HireVue, GreenJobInterview and Montage
Other Software Used
SuccessFactors Talent Solutions, ActiveCampaign, Trello