TrustRadius Insights
Real-time activity monitoring: Users have found the real-time activity monitoring feature in IPscape to be incredibly helpful. Several …
Starting at $250 Per User Per Month
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What is IPscape?
IPscape is a call center software offering from IPscape.
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subscription
$250.00
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is IPscape?
IPscape Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Real-time activity monitoring: Users have found the real-time activity monitoring feature in IPscape to be incredibly helpful. Several reviewers have praised this functionality, stating that it allows them to easily keep track of their calls and manage their time effectively.
User-friendly interface: The user-friendly interface of IPscape is highly appreciated by users. Many customers have commended the platform for its straightforwardness and ease of use, making it accessible and useful for both consumers and businesses alike.
Efficient support team: The support team provided by IPscape has garnered positive feedback from users. Multiple reviewers mention that the support team is proactive and responsive, providing excellent advice and assistance whenever needed. Interacting with the support team is described as a pleasure due to their efficient communication style.
Error Encounters: Several users have expressed frustration with encountering errors while using IPscape. These errors have been mentioned as disruptive to their work and can be a source of annoyance.
Latency and Delay: Some users have experienced latency and delay issues during calls and while using the software. These delays have been cited as drawbacks that affect the overall user experience.
Limited Capacity for Multiple Sites: A common challenge reported by users is the limited capacity of IPscape to manage multiple sites. This limitation makes administration time-consuming and resource-draining, hindering efficient operations for businesses with multiple locations.