IQ 360

The IQ 360 is a Telecom Expense Management solution offered by IQ Telcom, Inc. According to the vendor, this product is designed to streamline and optimize telecom expenses for mid-level enterprises and Fortune 500 companies. It is aimed at IT Managers, Telecom Managers, CFOs, Procurement Managers, Finance Managers, as well as professionals in the healthcare, financial, manufacturing, retail, and professional services industries.

Key Features

Site-Based Inventory: According to the vendor, IQ 360 builds and maintains detailed, site-based telecommunications inventories for all locations, providing a clear understanding of voice, data services, and spending. It also audits and optimizes billed-services based on each site's unique needs.

Contract Management: The vendor claims that IQ 360 provides easy-to-navigate archives of contractual commitments, keeping track of expiring contract dates. It aims to enable strategic and efficient telecom spending.

Audit & Optimize: IQ 360 is said to identify unused or unnecessary services and features for cost savings, reducing overall telecom expenses by optimizing services. The vendor states that it provides real savings through detailed analysis and optimization.

Invoice Validation & Processing: According to the vendor, this feature of IQ 360 validates each charge against contract rates before payment, initiates inquiries and disputes to reconcile charges and recover costs, and increases confidence in the payment process.

Support & Provisioning: IQ 360 is claimed to work with internal staff and providers to place voice and data orders, track updates and completion of orders, and free up internal resources by handling telecom operations.

Project Management: According to the vendor, this feature of IQ 360 manages projects such as VoIP conversions, network upgrades, and site openings/closings, ensuring they are completed on time and within budget. It aims to provide expertise and support throughout the project lifecycle.

Telecom Service Provisioning: IQ 360 is said to extract critical details and centralize contracts, monitor and proactively manage contract attributes, and flag auto-renewing contracts for review to avoid unnecessary expenses.

Expense Management: The vendor claims that this feature of IQ 360 saves clients an average of 35% of their annual telecom spending, streamlines processes, automates reporting, and provides visibility into telecom expenses to ensure efficiency.

Billing Error Reduction: According to the vendor, IQ 360 validates each charge against contract rates before payment, initiates inquiries and disputes to reconcile charges and recover costs, and increases confidence in the payment process.

Gain Visibility Into Your Inventory: The vendor states that this feature of IQ 360 provides guidance and audit services to optimize existing services, identifies immediate savings opportunities, and reduces telecom expenses by capturing and analyzing detailed data.