Name: Welcome to ISNetworld
Uploaded: 2014-03-11T13:48:51.000Z
Duration: 1 min 50 s
Description: ISN (https://www.isnetworld.com/) connects Hiring Clients with contracting companies that meet their health, safety and environmental standards.

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Text Editors

Development

Business Intelligence (BI)

Collaboration

Desktop Publishing

Diagramming

Interactive Voice Response (IVR)

Meeting Management

Operational Analytics

Project Portfolio Management

Enterprise

Accounting

Blockchain Payments

Cryptocurrency Mining

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Archiving

Cloud Storage

Continuous Delivery

Data Fabric

Endpoint Encryption

Enterprise Backup

File Sync and Share

Firewall

Fraud Detection

IT Service Management (ITSM)

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Network Traffic Analysis (NTA)

Network Virtualization

Phishing Detection and Response

Virtual Desktop Infrastructure (VDI)

Voice Recognition

Web Application Firewalls

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Business Card Scanning

Content Management

Digital Experience Platforms (DXP)

Email Marketing

Graphics

Location Intelligence

Marketing Automation

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales

Operational Technology (OT) Security

Security

Auto Repair

Camp Management

HIPAA Compliance

Homeowner's Association (HOA) Management

Legal Research

Municipal

Trucking Software

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### Client and Hiring Programs
User sentiment regarding ISNetworld's client and hiring programs is predominantly negative, with many reviewers highlighting issues with customer support, lack of understanding of the program's intricacies, and the burden placed on contractors to manage the system. Common complaints include the lack of customization options, redundant data entry for different clients, and difficulties in generating useful reports for managing training and compliance. Contractors feel that the system is more geared towards serving hiring clients rather than supporting the needs of contractors, leading to frustration and inefficiencies in the compliance process.

### Training and Orientation
Users generally praise ISNetworld's training and orientation features based on the positive reviews highlighting its effectiveness in providing training to employees and contractors. The platform's user-friendly interface and easy navigation are frequently commended, making it simple for staff to access and complete necessary training materials. However, some users have expressed concerns about occasional issues with certificate generation and saving training progress. Despite these minor drawbacks, the consensus leans towards ISNetworld's training and orientation capabilities being a valuable asset for ensuring compliance and enhancing workforce skills.

### Document Submission and Review
Users consistently express frustration with ISNetworld's document submission and review process. The reviews highlight recurring issues such as delays in document review, lack of thoroughness in checking documents, and difficulties in communication with ISNetworld's support team. Users report having to resubmit the same documents multiple times due to errors and discrepancies in the review process. Additionally, there are complaints about the complexity of the submission requirements and the lack of clarity in feedback provided by ISNetworld. These challenges contribute to a sense of inefficiency and dissatisfaction among users when it comes to submitting and reviewing documents on the platform.

### Contractor Management
User sentiment regarding ISNetworld's contractor management abilities varies widely. While some users praise the platform for its robust system that streamlines contractor prequalification and compliance, others express frustration with the lack of impactful features and the necessity to use the software solely for compliance reasons. The platform's ability to centralize contractor management and provide a one-stop-shop for safety statistics and documentation is appreciated by some, although concerns about repetitive requirements and limited functionality have been raised. Additionally, mixed feedback exists regarding the user interface, functionality, and customer support provided by ISNetworld in relation to contractor management.

### Safety Compliance
User sentiment regarding ISNetworld's safety compliance capabilities appears to be mixed. While some users appreciate the platform for centralizing safety information and facilitating compliance with customer requirements, others express frustration with the complexity, cost, and customer service issues associated with the safety compliance features. The program's mandatory nature for working with certain contractors is acknowledged, but concerns about pricing, usability, and the level of support provided are prevalent among reviewers.

### Insurance and Financial Management
Users consistently express frustration with ISNetworld's insurance review process and the financial burden it places on contractors. The lack of clarity and efficiency in verifying insurance documents has led to significant delays and potential loss of work for contractors. Additionally, the pricing structure based on the number of employees is perceived as unfair and not reflective of the actual services provided. Contractors feel that the insurance and financial management aspects of ISNetworld's platform are cumbersome and do not provide the necessary support and value expected in exchange for the fees paid.

### Customer Service and Support
User sentiment about ISNetworld's customer service and support capabilities varies widely, with some praising its efficiency and responsiveness while others criticize it for lacking qualification and communication. Positive reviews highlight the quick response times and helpful nature of the support team, making issue resolution a smooth process. On the other hand, negative feedback points out instances of poor communication, lack of qualification among personnel, and difficulties in updating information or receiving refunds. The mixed opinions suggest that while some users find the customer service satisfactory, others feel there is room for improvement in terms of professionalism and effectiveness.

ISNetworld is a compliance management product that helps contractors comply with safety regulations and upload safety data for approval by their clients. It is also useful in increasing a company's client base by providing a good foundation of information for customers to view the overall safety compliance for a business. The grading tracker feature is particularly useful, as it allows clients to keep track of and maintain all needed certifications. In addition, the software is user-friendly, with simple navigation and content, making it perfect for providing training to staff.

However, users have also reported difficulty with login issues and frustration when clients click a field that does not apply to them, resulting in an F rating for non-compliance. Despite these issues, ISNetworld has been helpful in validating safety processes and metrics data in the system so clients can use their services. Customer service is also quick to respond to any problems that may arise. Some users have had negative experiences with ISNetworld, finding it costly and not worth the investment. However, others see it as a solid and reliable compliance management product that would recommend to others who are looking to keep up with safety regulations and grow their client base.

Easy Compliance Tracking: Multiple users found ISNetworld to be an easy-to-use compliance tracker that allows for organizing and producing reports on compliance documentation. Users appreciated the simplicity of navigating the dashboard and using features like the message center to stay on top of requirements and information requests.

Efficient Document Management: Many reviewers noted that they found ISNetworld's document management system extremely helpful, allowing them to upload documents easily, such as employee training records, track safety statistics, and keep all important documentation in one place. This feature was especially praised since it eliminated the need for updating multiple places.

Streamlined Integration: A common sentiment among users is that ISNetworld has a simple integration process with other applications compared to other similar products. Users felt this made it more convenient for their customers and third-party organizations they work with since it allowed them to have a comprehensive tracking solution in one place.

Mandatory and Expensive: Many users have expressed their dissatisfaction with the mandatory nature of ISNetworld, which is required by many large corporations for safety protocol at job sites. Moreover, some reviewers find it expensive to use as contractors are forced to subscribe every year, or they will be threatened to notify their customers.

Difficult to Use: Some users find the program difficult and unwieldy to operate due to its complexity and lack of search list of company and designated administrator. Additionally, difficulty in understanding what needs completing when trying to obtain an approved status for a customer has been reported by several reviewers.

Poor Customer Support: Many reviewers have complained about ISNetworld's unhelpful customer support that doesn't understand the program and how it works with the contractor and client on the outside. Also, ISNetworld's customer service can be frustrating for users who need assistance because they try not to communicate via email.

ISN in Dallas offers ISNetworld for oil and gas, an online suite of both services and applications supporting the hiring process with training modules, analytics and reporting tools, and compliance and auditing assistance.

ISNetworld

Oil and Gas

ISN Software

Welcome to ISNetworld

ISN (https://www.isnetworld.com/) connects Hiring Clients with contracting companies that meet their health, safety and environmental standards.

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ISNetworld

Overview

What is ISNetworld?