Name: IVCbox
Price: 25 USD
Author: SmartLAb

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Functional Testing

Kubernetes Monitoring

No-Code Development

Development

Admissions and Enrollment

Classroom Management

Education

Business Intelligence (BI)

Collaboration

Facility Management

Statistical Analysis

Workspace Planning

Enterprise

Accounting

Accounts Payable

Financial Planning and Analysis (FP&A)

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Block Storage

Cloud Data Warehouse

Cloud Storage

Configuration Management Databases

Deception Technology

Encryption Key Management

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Load Balancing

Network Performance Monitoring

Operating Systems

SOA Governance

SaaS Backup

Server Virtualization

Service Desk Outsourcing

Vector Databases

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Success

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Field Sales Software

Sales Performance Management

Sales

Agriculture

Construction Takeoff and Estimating

Dealer Management

Direct Secure Messaging

Equipment Rental

Fleet Management

Insurance Suites

PCB Design

Rental Property Management

Restaurant Management

Vertical-Specific

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Reliable Technical Support: Users have consistently praised the reliable and constant technical support provided by IVCbox. Several reviewers have mentioned that the support team is responsive, helpful, and quick to resolve any issues or answer questions.

Versatile Design: The design of IVCbox has been commended for its versatility, modernity, and visual appeal. Many users have expressed their satisfaction with the software's aesthetically pleasing interface, which enhances their overall experience while using it.

Useful Range of Tools: Reviewers appreciate the wide range of tools offered by IVCbox, finding them reliable and useful for their business needs. Multiple users have mentioned that these tools enable improved customer service and innovative approaches to managing information and data layout efficiently.

High System Requirements: Some users have expressed dissatisfaction with the high system requirements demanded by IVCbox, which may be viewed as a drawback. 

Performance Issues: Reviewers have mentioned that the performance of IVCbox is not optimized well, resulting in speed issues and inconsistent performance.

Software Errors: Several users have reported encountering errors while using IVCbox, possibly due to the presence of unnecessary tools that affect its stability.

Users have found IVCbox to be a versatile platform for the development of designs and illustrations. With its wide range of options and features, users are impressed with the capabilities that the application offers. They have been able to create stunning designs and illustrations using the tools provided by IVCbox.

The application has been highly recommended by users for its design and illustration development capabilities. Despite being a bit heavy, users believe that IVCbox has the potential to easily enter the market. They appreciate the company's efforts in creating a powerful tool for designers and illustrators.

However, some users feel that certain improvements should be made in subsequent updates. They have pointed out areas where enhancements could further enhance the user experience and streamline their workflow. These suggestions highlight the commitment of users to see IVCbox reach its full potential.

Overall, users have had a positive experience with both the company and the product. They value the options and features available in IVCbox, which have allowed them to bring their creative ideas to life. However, there is a concern among some users that if the necessary improvements are not made, it may impact the product's following and potential success in the market.

Basic

Help.com Chat

Help.com

Live2Support is a live chat software for online customer service

Live2Support

IVCbox

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

SmartLAb

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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