Name: Ivy Experience Suite
Price: 250 USD
Author: Go Moment

Help Desk

Web and Video Conferencing

Customer Support

Java Technologies

Development

Career Center

Education

Business Intelligence (BI)

Collaboration

Communications Platform as a Service (CPaaS)

Quality Management

Smart Spaces

Supply Chain Visibility

Enterprise

Accounting

Loan Origination

Finance and Accounting

401(k)

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

App Development

Bug Bounty

Cloud Storage

Data Center Outsourcing (Canada)

Data Observability

Data Replication

Debugging

Desktop Management

Encryption Key Management

Fraud Detection

HTML Editors

Industrial IoT

Integration Platform as a Service (iPaaS)

Load Balancing

MLOps

Machine Learning

Managed Security Service

Network Performance Monitoring

Network Troubleshooting

Process Mining

Secure Access Control

Secure Web Gateway

Software Defined Storage (SDS)

Static Code Analysis

Threat Hunting

Virtual Desktop Infrastructure (VDI)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Digital Signage

Email Management

Email Marketing

Grant Management Software

Marketing Automation

Public Relations (PR)

Real-Time Interaction Management

Social Login

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales Dialer

Sales

Microsegmentation

Video Surveillance

Security

HIPAA Compliance

Insurance Suites

Restaurant Management

Tax Practice Management

Vertical-Specific

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The Ivy Experience Suite by Revinate is a messaging solution designed to enable hoteliers to engage with guests throughout their journey. According to the vendor, this suite allows hoteliers to automate and personalize campaigns across various channels, including email, voice, SMS, and popular messaging platforms. It is aimed at hotel management professionals, customer service teams, and the broader hospitality industry.

## Key Features

**Revinate Ivy**: The vendor claims that Revinate Ivy is a messaging solution for hoteliers to engage with guests throughout their journey. It enables automation and personalization of campaigns across channels such as email, voice, SMS, and popular messaging platforms.

**Automated Campaigns**: According to the vendor, hoteliers can set up automated campaigns triggered by specific actions or events, such as booking confirmation or check-in. Personalized messages can be sent to guests based on their preferences and past interactions.

**Multi-Channel Communication**: The vendor states that the Ivy Experience Suite provides the ability to communicate with guests through various channels, including email, voice, SMS, and messaging platforms. This ensures hoteliers can reach guests on their preferred communication channels, potentially improving message delivery and response rates.

**Real-Time Responses**: The vendor claims that the Ivy Experience Suite utilizes AI-driven technology to provide real-time responses to guest inquiries and requests. This can streamline staffing and service delivery by automating responses to common guest queries, resulting in quick and accurate information for guests.

**Guest Journey Tracking**: According to the vendor, the Ivy Experience Suite tracks and records guest interactions and touchpoints throughout their journey. This provides a comprehensive view of guest engagement and preferences, enabling hoteliers to understand guest behavior and tailor their messaging accordingly.

**Personalized Campaigns**: The vendor states that hoteliers can create personalized campaigns based on guest preferences and past interactions. This enables targeted messaging to specific guest segments or individuals, potentially increasing the effectiveness of marketing campaigns and improving guest satisfaction.

**Seamless Guest Experience**: According to the vendor, the Ivy Experience Suite aims to provide a seamless guest experience by offering consistent and personalized communication. It enables guests to easily communicate with the hotel through their preferred channels, potentially enhancing guest satisfaction and loyalty.

**Campaign Analytics**: The vendor claims that the Ivy Experience Suite provides detailed analytics and reporting on campaign performance. Hoteliers can track the effectiveness of their campaigns and make data-driven decisions to optimize marketing strategies and improve ROI.

**Integration Capabilities**: According to the vendor, the Ivy Experience Suite integrates with other systems and platforms, including property management software and CRM systems. This enables seamless data flow and synchronization between different systems, potentially enhancing the overall efficiency and effectiveness of guest communication and marketing efforts.

Basic

Delivra is an email marketing platform featuring advanced segmentation with A/B Testing, an email editor for the non-technically inclined, and mobile-accessible emails. Serving more than 500 companies, Delivra integrates with many popular CRM (SalesForce, Microsoft Dynamics, Netsuite, and more). Delivra merged with Campaign Monitor and Emma in summer 2018, but was acquired by Redbrick in January 2022, and now is a Redbrick brand.

Professional

Enterprise Plus

Delivra

Maropost, headquartered in Toronto with offices in New York, London, and Delhi, offers an enterprise level email marketing and automation platform for email-centric campaigns and total customer lifecycle management via an automated workflow. It features social networking "listening" to keep track of all mentions across familiar spaces like Facebook and Twitter, dashboard reports and analytics to help make sense of data from emails and web activity, a survey / form builder, and custom landing pages for a seamless customer experience from seeing your email to visiting the site. Maropost also offers consulting services.

Maropost grew quite rapidly in 2014 (500%), with growth expected to continue. Their software supports the campaigns of well-known organizations, including Mastercard, Volvo, Jaguar, Samsung, Prada, and others.

Essential

Maropost Marketing Cloud

Ivy Experience Suite

SMS Marketing

Go Moment

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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What is Ivy Experience Suite?