TrustRadius Insights
Jamm is a versatile video conferencing tool that has proven to be a valuable asset for teams and organizations in various use cases. Users …
Overview
What is Jamm?
Jamm is a platform offered by Session that aims to facilitate interactive webinars and meetings. According to the vendor, Jamm provides various features to enhance engagement, including customizable branding, production controls, and audience insights. The product is said to be suitable for businesses...
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Product Details
- About
- Tech Details
What is Jamm?
Jamm is a platform offered by Session that aims to facilitate interactive webinars and meetings. According to the vendor, Jamm provides various features to enhance engagement, including customizable branding, production controls, and audience insights. The product is said to be suitable for businesses of all sizes, from small startups to large enterprises. The target professions and industries for Jamm, as stated by the vendor, include marketing and advertising, sales and business development, training and education, human resources, and customer support.
Key Features
Branding: According to the vendor, users can customize the Session platform to reflect their brand by updating background, colors, and logos. Participants are also able to personalize their name labels with their own logo, emoji, or image asset.
Production: The vendor claims that Jamm allows users to share hosting duties with co-hosts who have full organizer control. Users can create a branded registration page to set the tone of their session and choose from preset layouts and settings to simplify event management. The stage feature is also available to focus attention on presenter or speaker video streams.
Engagement: According to the vendor, Jamm offers features to foster interaction such as animated confetti reactions, instant emoji responses, chat messages, GIFs, files, and images. Users can organize audience questions in the Q+A tab and facilitate smaller conversations with breakout rooms.
Recording: The vendor states that Jamm enables users to capture live events with a single-click recording and automatically upload them to a branded microsite. Recordings can be saved for future reference or reuse as a reusable asset. Users can share recordings securely with a single link.
Insights: According to the vendor, Jamm allows users to track engagement and identify peak interest points in the event. Users can monitor individual engagement scores to identify the most engaged participants. Engagement data can be exported for integration with CRM systems or personalized follow-ups.
Jamm Features
- Supported: Brainstorming
- Supported: Video Conferencing
Jamm Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Jamm is a versatile video conferencing tool that has proven to be a valuable asset for teams and organizations in various use cases. Users have found it to be quick and efficient, enabling better and quicker connections with team members through seamless video conferencing. This has been particularly beneficial for remote working scenarios, where Jamm facilitates collaboration and communication for remote teams and groups. Its compatibility with every internet-enabled device and ability to run in the browser makes it accessible and convenient for users, regardless of their location.
One of the standout features of Jamm is its ability to record entire meetings, solving communication issues and enabling interactions within the team. This functionality allows important information to be captured and shared with individuals or groups who may have missed the meeting. The option to share meeting highlights or record the entire session has proven invaluable in enhancing communication and collaboration among team members. In addition, the whiteboarding feature has been praised by users as it provides a better explanation of topics during video conferences.
Jamm also offers a range of features that streamline workflows and boost productivity. The automation capabilities, including one-click automation, allow users to save time and effort in setting up meetings or performing repetitive tasks associated with video conferencing. The integration with Slack for internal meetings accommodates both large and small groups, making it easier to collaborate with other teams within an organization. Furthermore, Jamm's live chat feature enables important engagements and enhances the overall productivity of teams.
Overall, Jamm has received positive feedback for its clean, clear, and polished interface, which makes it easy to understand and use. It helps foster a connected and festive environment in the workplace by solving communication issues and re-envisioning how teams work together remotely. Whether it's facilitating remote work, conducting internal meetings, collaborating with other teams, or connecting with customers for platform demonstrations, Jamm provides a reliable solution that ensures uninterrupted video calls even in low internet connectivity situations.
User Interface: Users have praised Jamm's user interface as interactive and interesting, with a unique and creative design. Several reviewers have mentioned that the UI adds personality to the typical video conferencing experience, making it less programmed and more enjoyable.
Seamless Switching: Jamm's ability to seamlessly switch from chat to video conferencing in seconds has been highly appreciated by users. This feature provides a convenient way for teams to stay in touch and collaborate effectively. Some reviewers have specifically highlighted how this feature enhances coordination with remote teams.
Integration with Slack: The integration of Jamm with Slack has received positive feedback from users who already use Slack in their workflow. They appreciate how this integration makes it easy and accommodating for them to incorporate Jamm into their existing communication channels. Multiple reviewers have mentioned that the combination of Jamm's features and its integration with Slack improves communication efficiency within their teams.
Difficult User Interface: Some users have found the user interface of Jamm to be challenging to understand, particularly when compared to other apps. They have expressed the need for a more intuitive design and better navigation within the software.
Lack of Mobile Application Support: Several users have mentioned that the absence of a mobile version for Jamm is a drawback. They feel restricted by not being able to access the software on their smartphones or tablets, which limits their flexibility and productivity.
Poor Video Quality: The video quality in Jamm's video conferences has been deemed unsatisfactory by some users. They have reported occasional issues with video clarity and stability, expressing a desire for improvement in this aspect for better communication experiences.
Users of Jamm have made several recommendations based on their experience with the tool. The most common recommendations include trying out Jamm with your team, utilizing Jamm for business purposes, and recognizing Jamm's superiority over other apps. Users highly recommend giving Jamm a try in your office setting as it is seen as a great tool for any business. It has proven to be effective in enhancing team communication and collaboration. Additionally, many users suggest using Jamm specifically for business-related activities. Its video and audio qualities are highly praised, making it suitable for conducting virtual meetings, presentations, and remote conferences. Furthermore, users have expressed their satisfaction with Jamm by comparing it favorably to other similar applications. They appreciate its excellent voice and video quality, which sets it apart from its competitors in the market.