TrustRadius Insights
KeepnTrack has proven to be an invaluable tool for schools and organizations, solving various business problems and improving overall …
Overview
What is KeepnTrack?
KeepnTrack is a software designed to help organizations improve safety and security by managing visitor, volunteer, student, staff, and vendor tracking challenges. This software provides a comprehensive solution that utilizes inexpensive technology to secure schools, hospitals, retirement homes, camps...
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What is KeepnTrack?
KeepnTrack is a visitor management system from COMPanion Corporation headquartered in Salt Lake City.
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Product Details
- About
- Tech Details
What is KeepnTrack?
KeepnTrack is a software designed to help organizations improve safety and security by managing visitor, volunteer, student, staff, and vendor tracking challenges. This software provides a comprehensive solution that utilizes inexpensive technology to secure schools, hospitals, retirement homes, camps and events. With KeepnTrack, organizations can perform background checks on vendors - including matching against the federal offender registry - before allowing them entry into their premises.
KeepnTrack also helps keep unauthorized visitors at bay by automatically denying them entry while notifying appropriate personnel. The software manages all details of visitor traffic such as running instant background checks on visitors and printing ID badges for authorized individuals making it easy to track who goes where in your organization. Additionally, KeepnTrack ensures proper documentation of volunteers' detailed data required for state-mandated reporting protocols.
Finally, students are not left out as KeepnTrack's student tracking feature sends mobile text or email alerts instantly whenever they leave the campus without authorization from relevant personnel. Also available is an online application feature which enables volunteer applicants access forms via any web-enabled device at any time creating an efficient sign up process that saves everyone time!
KeepnTrack Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
KeepnTrack has proven to be an invaluable tool for schools and organizations, solving various business problems and improving overall efficiency. Regular volunteers have benefited from the streamlined sign-in process, as they can easily sign in with a reusable badge. This feature has not only saved time but also made the volunteer experience more convenient.
The online software version of KeepnTrack has greatly improved since its initial release, providing a positive overall experience for long-term users. The system's quick background check process and affordable cost have proved highly beneficial in efficiently screening individuals. By simplifying and expediting the screening process, KeepnTrack has helped organizations ensure the safety of their students and personnel.
KeepnTrack has been successfully used for 9 years, effectively tracking students and providing real-time attendance information to the administration during emergencies. This feature has been crucial in enhancing safety for the School District, allowing administrators to promptly account for students and take appropriate action when necessary.
Setting up and using KeepnTrack is straightforward, and the chat support feature ensures prompt assistance for any questions or issues that may arise. Users have consistently received excellent customer support from knowledgeable staff who guide them step by step. Additionally, the help center is thorough in addressing user concerns and even welcomes suggestions for improvement, ensuring a smooth user experience.
Furthermore, KeepnTrack's refreshing of Criminal Background Checks has improved over time, making the process more efficient. This enhancement allows organizations to screen individuals more effectively and maintain a safer environment by preventing offenders from entering their premises.
In summary, KeepnTrack solves various business problems related to volunteer management and student tracking by providing a user-friendly sign-in process, efficient background checks at an affordable cost, real-time attendance tracking during emergencies, exceptional customer support, and enhanced criminal background check procedures. Schools and organizations that implement KeepnTrack can streamline their operations while prioritizing safety and security.
Convenient and efficient visitor management: Reviewers have found KeepnTrack to be a convenient and efficient solution for managing visitors. They appreciate how easily visitors can input their information and receive printed labels, as well as the smooth check-out process with label scanning. Some users also mentioned that the system flags any issues and sends email notifications to relevant personnel, ensuring a seamless experience.
Responsive and friendly customer service: Users have praised KeepnTrack's customer service representatives for their responsiveness and friendliness. This indicates that customers have had positive experiences when seeking assistance or resolving concerns related to the software.
Automatic background checks for enhanced security: The automatic background check feature offered by KeepnTrack has been highly praised by reviewers. Many users consider it a great security measure, providing peace of mind. This feature runs background checks on all individuals who scan into the building, ensuring the safety of the facility.
Confusing and overwhelming for some users: Some users have found KeepnTrack to be confusing and overwhelming, particularly if they lack the necessary equipment such as a touch screen computer, keyboard, label maker, and scanner. This has made it challenging for these users to navigate the software effectively.
Issues with software updates and label buying process: There have been complaints about the software updates and the process of purchasing labels. Users have expressed that these processes can be time-consuming and confusing, leading to frustration.
Loss of useful admin features: While changes to KeepnTrack over the years have generally improved its user-friendliness, some reviewers have mentioned that certain features useful on the admin side were taken away. This has caused frustration among those who relied on these features for efficient administrative tasks.