Name: Keyfactor Command
Author: Keyfactor

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### Certificate Lifecycle Management
Users generally praise Keyfactor Command's robust certificate lifecycle management capabilities. The tool effectively addresses the challenges associated with tracking and managing certificates throughout their lifecycle. Users appreciate the centralized view provided by Keyfactor Command, which streamlines the process of enrolling, managing, and reviewing certificates across the organization. Additionally, the automated expiration alerts and reminders help users stay proactive in ensuring certificates are renewed on time, reducing the risk of outages due to expired certificates. Keyfactor Command's ability to simplify certificate inventory and streamline the renewal process has been well-received by users, enhancing overall certificate lifecycle management efficiency.

### PKI and CA Infrastructure
Users generally praise Keyfactor Command's capabilities in PKI and CA infrastructure management. The platform's internal PKI/CA functionality has significantly reduced costs associated with relying solely on public CAs for certificate signing. While some users note a learning curve, the overall consensus is that Keyfactor Command offers a user-friendly interface, streamlined certificate organization, and efficient workflows for certificate lifecycle management. Additionally, the integration with other tools like Splunk and ServiceNow enhances the overall certificate management experience. Users appreciate the ease of contacting Keyfactor support and the platform's ability to centralize certificate management, providing visibility and control over SSL certificates across the organization.

### SSL and TLS Management
Users have expressed satisfaction with Keyfactor Command's SSL and TLS management functionalities, particularly appreciating its ability to streamline certificate generation and delivery processes. However, some users have noted limitations in terms of automating certificate installation across various endpoints beyond the supported platforms. Despite this drawback, Keyfactor Command's SSL and TLS management capabilities are generally regarded as reliable and efficient by users.

### Automation and Workflows
Users across various reviews consistently praise Keyfactor Command's automation and workflows capabilities. The automation features, including orchestration and scripting options, are highlighted as key strengths by users. They appreciate the ease of setting up automation workflows and the ability to streamline certificate deployment processes. While some users mention that automation setup may require additional agents and the service cost can vary based on functionality, the overall sentiment leans towards the effectiveness and efficiency that automation brings to certificate management within Keyfactor Command.

### Security and Compliance
Users generally praise Keyfactor Command's robust security and compliance capabilities. The platform's ability to automate repetitive tasks, provide alerts for expiring certificates, and offer secure code signing certificates has been highlighted as key strengths. Additionally, users appreciate the ease of managing PKI infrastructure and the support provided by Keyfactor in resolving security issues. The platform's focus on security and compliance has been instrumental in enhancing overall security posture and streamlining certificate lifecycle management processes.

### Reporting and Alerts
Users consistently praise Keyfactor Command's reporting and alerting capabilities. The reporting features are highlighted for their user-friendly interface and comprehensive data visualization. Additionally, the alerting system is commended for its timely notifications and customizable settings. Users appreciate the efficiency brought by the reporting and alerting functionalities, which contribute significantly to their overall experience with Keyfactor Command.

### Deployment and Environment Management
Users consistently highlight Keyfactor Command's deployment and environment management as robust and efficient. They appreciate the ease of setting up the software and the comprehensive oversight it provides for managing PKI in complex environments. The proactive alerts and notifications regarding certificate expiration and health status contribute significantly to the overall positive user experience. Additionally, the ability to automate certificate deployments to various endpoints, including non-supported ones, showcases the platform's flexibility and adaptability to diverse infrastructures.

### API and Integration Services
Users consistently praise Keyfactor Command for its robust API capabilities and integration services functionality. The ability to integrate with ticketing systems and provide self-service options for customers has been highlighted as a significant benefit. However, there are some concerns raised about the need for improvements in the API documentation and the lack of integration with certain public CAs like Go Daddy. Despite these minor drawbacks, users appreciate the intuitive nature of the API calls and the ease of automating certificate management tasks. The multiple authentication options and the added security provided by HSM are also noted as valuable features. Keyfactor Command's API and integration services have been instrumental in streamlining certificate management processes and enhancing overall operational efficiency for many users.

### User and Access Management
Users appreciate the streamlined approach of Keyfactor Command's user and access management, noting the central portal's convenience for managing access permissions. However, concerns have been raised regarding the clarity of error logging and the need for more granular control over certificate searches to enhance security measures. Despite these challenges, Keyfactor Command's user and access management functionality remains a valuable asset for many organizations seeking efficient certificate management solutions.

Users have made several recommendations based on their experiences with KeyFactor. The three most common recommendations include adding training to the web portal, maintaining a Dev instance with versioning, and considering KeyFactor for certificate lifecycle management.

Regarding training, users suggest incorporating educational resources into the web portal. This would provide users with the necessary knowledge and guidance to effectively use KeyFactor.

In terms of development, users recommend having a separate instance dedicated to testing new features before deploying them to the production environment. This would allow for thorough vetting and ensure a smooth deployment process.

Many users highly recommend KeyFactor for certificate lifecycle management. They praise it as an excellent tool that automates certificate processes and provides stability throughout the lifespan of certificates.

Additionally, users acknowledge that not every software solution is suitable for every company but consider KeyFactor a market leader in certificate automation. They believe it is a smart choice for teams of all sizes involved in PKI management.

Users also highlight the benefits of KeyFactor Command for automating certificates. They appreciate its mix of ease of use, administration, flexibility, and cost-effectiveness when managing ADCS based PKI.

Furthermore, users recommend KeyFactor for top-notch strong authentication without the management headaches commonly associated with it.

Users of Keyfactor Command have attested to its effectiveness in managing PKI infrastructure. The software has proven useful in inventorying and alerting users of expiring certificates, facilitating certificate life cycle monitoring via automated expiration alerts, and enabling centralized release and revocation. This has helped reduce staffing requirements and limit service outages that frequently occur due to the expiration of certificates. 

The solution also provides a common portal for requesting certificates, irrespective of the client platform, as well as visibility into the health of ADCS deployment. With Keyfactor Command, users can easily archive and retrieve keys, eliminating the difficulties associated with using the native ADCS method. Additionally, the software allows for certificate deployments to a variety of platforms such as windows, Linux, java keystores, and Kubernetes. Overall, Keyfactor Command helps organizations improve operational efficiencies and increase revenue while providing flexible hosting options on any cloud or platform.

User-Friendly Interface: Users have consistently praised Keyfactor Command for its user-friendly interface, which is easy to navigate and logically organized. Many reviewers have stated that the software's clean and intuitive interface makes it simple to perform tasks quickly.

Automation Features: Reviewers appreciate Keyfactor Command's automation features, which enable users to automate repetitive tasks like certificate requests, renewals, and revocations. According to multiple users, this highly automated solution saves time and allows them to focus on other value-added activities.

Excellent Reporting Capabilities: The reporting capabilities in Keyfactor Command are deemed excellent by many users. They appreciate the ability to view all their certificates in one place and monitor expiration dates through great reporting features as well as dashboard functionalities that provide high-level numbers that management commonly visits.

Confusing UI: Some users have found the user interface of Keyfactor Command to be confusing and unintuitive. The terminology used in the UI has also been a point of confusion for some users, especially when using the software for the first time. A few reviewers have noted that they needed detailed how-to guides to navigate through the UI.

Poor automation: Some users thought that Keyfactor Command's automation features were not straightforward and required too many clicks and actions to complete tasks. Additionally, some custom certificates cannot be done through the portal, and it does not support a wide range of certificate stores to automate renewal effectively.

Installation and configuration time-consuming: The installation and upgrades for on-prem agent are time-consuming, requiring multiple meetings with Keyfactor representatives to implement fully. Some reviewers also note that it takes some time to install and configure the product.

Keyfactor (formerly Certified Security Solutions or CSS) headquartered in Cleveland offers Keyfactor Command, a digital certificate management solution, end-to-end managed PKI as-a-service or certificate lifecycle automation solution. It provides automated certificate scanning and discovery, role based access control, and automated certificate renewal workflow. The solution can be self-hosted, or hosted by Keyfactor.

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Keyfactor Command

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What is Keyfactor Command?